Data Protection

Privacy Notice (last updated on 01.12.2020)

The company responsible for processing the data as defined below is:

Shore GmbH (hereinafter referred to as “Shore”) as operator of shore.com:

Shore GmbH
Ridlerstraße 31
80339 München
Deutschland
Tel.: (+49) 89 412 071 07
datenschutz@shore.com

1. General information

The provision of personal data by you is neither prescribed by law or by contract nor is it required for the conclusion of a contract. You are not obliged by law to provide the data. The possible consequence, in the event of you not providing the data, is that you might not be able to access the website of Shore in full or in part and may not be able to see the contents accordingly.

2. Protection of minors

You are only permitted to provide personal data of persons under the age of 16 if the explicit consent of the parents or legal guardian is available and has been sent to us upfront.

Your rights

3.1. Receipt of a copy of your personal data

You are entitled to receive a copy of your personal data unless this impairs the rights and freedoms of other persons.

3.2. Information regarding your personal data

You have the right to know whether we use your personal data or not and you are entitled to obtain information regarding the following, namely

3.3. Correctness of your personal data

You are entitled to ensure that your personal data utilised by us are correct.

3.4. Deleting your personal data

You have the right to request us to delete your personal data which we have stored, if a) we no longer require the data for a certain purpose, e.g. for a contractual or legal obligation; or b) you withdraw your approval if we obtained it when collecting your personal data; or c) you contradict to your personal data being processed by us on the grounds of a legitimate interest stated by us, including direct advertising, unless we are able to submit proof of the urgent requirement of a legitimate interest.

3.5. Limited processing of your personal data

You are entitled to demand us to restrict the processing of your personal data if one of the following prerequisites is given:

3.6. Receipt of data in a transferrable format for the purpose of forwarding the data to another Data Controller

You have the right to be provided with your personal data in a transferrable format on the legal basis of an approval or for the purpose of fulfilling an agreement. You will then receive the personal data which you actively and intentionally made available to us including any data collected passively by us within the scope of you utilising our products or services.

3.7. Withdrawal of your approval

If we process your personal data on the grounds of your approval, you have the right to change your mind at any time and to withdraw your approval.

3.9. Objection against automated decisions

If we use tools or processes for the purpose of making automated decisions and if the decisions resulting therefrom have a legal effect (e.g. within the scope of monitoring payment transactions), you have the right to demand information concerning logics, significance and possible effects of the decision-making process. You also have the right to demand human intervention, in so far as the automated decision-making process is applied in concluding a contract with us. You may contradict our decision by notifying us of your opinion.

3.10. Filing a complaint with your competent supervisory authority for data protection

If you are not satisfied with the way your personal data are processed by us or with the way your rights are observed by us pursuant to these Data Privacy Instructions, you have the right to file a complaint with your competent supervisory authority for data protection.

Supervisory authority for data protection which is mainly competent in the case of Shore GmbH:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
poststelle@lda.bayern.de
+49 (0) 981 53 1300
Promenade 27
91522 Ansbach
Germany
https://www.lda.bayern.de/de/kontakt.html

See the following website for information regarding the competent supervisory authorities for data protection, including contact details: https://edpb.europa.eu/about-edpb/board/members_en

5. Transferring personal data to third countries

We agree upon the application of EU standard contract clauses, binding corporate rules or other measures with recipients located in other countries (third countries) in order to guarantee an „appropriate level of protection“ in accordance with Chapter 5 DSGVO [GDPR] and in compliance with the statutory requirements.

6. Registration to utilise services

By registering in order to utilise our personalised services some personal data are collected, including name, address, contact and communication data, such as telephone number and email address. Once you have registered as a user, you are granted access to contents and services which we exclusively offer to registered users. Registered users are additionally able, if needed, to amend or delete data given in the scope of their registration at any time. Of course, we will provide you at any time with information concerning the personal data registered by us in your name. Processing of data in this case is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract pursuant to Art. 6 (1) lit. b GDPR, as well as for the purposes of our legitimate interests in improving our services pursuant to Art. 6 (1) lit. f, a better understanding of the use of our services and for the targeted addressing of users and customers.

7. Comment function

If users leave comments on our site, not only the comments, but also the point in time of generating the comment, as well as the user’s name selected by the website visitor are saved. These data are processed for the purpose of protecting our legitimate interest in reducing warranty risks, as we might be made liable for unlawful contents on our website, even if such have been generated by the user.

8. Newsletter

If you are interested in receiving emails containing business recommendations, product innovations and offers, you may subscribe to our newsletter. Signing up for our newsletter is performed by the so-called Double-Opt-In-procedure. You agree to receiving our newsletter within the scope of the respective sign-up. We will then send you an email in which you are required to confirm your registration once again. By doing that you confirm that you agree to receiving our newsletter. If you no longer desire to receive our newsletter, you can withdraw your approval at any time. To do that click the link at the end of the respective email or send an email to service@shore.com to unsubscribe.

For the purpose of delivering the newsletter the following data are collected: Salutation, name, email address. We use this information to inform you by email of interesting product and service innovations, or of similar products or products and services from our range on offer. Instructions on data processing in the USA:

According to jurisdiction by the European Court of Justice [ECJ] (judgement of 16.07.2020, case No.: C-311/18 („Schrems II“)) no appropriate data protection level exists in the USA. Moreover national surveillance measures might be implemented in the USA in which sufficient legal protection against any such measures cannot be utilised. Data processing in the USA in connection with our newsletter is in so far based on your approval within the sense of Art. 49 (1) 1 lit. a) GDPR.

The newsletters are circulated by means of our data processor „MailChimp“, a newsletter circulation platform offered by the US service provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The email addresses of our newsletter subscribers as well as their additional data described within the scope of these instructions are saved on the MailChimp servers in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. We have signed an agreement with MailChip on processing personal data pursuant to Art. 28 (3) GDPR. This encompasses the standard EU contract clauses for transferring data to the USA. See the following link for information on the data privacy terms of MailChimp: https://mailchimp.com/legal/privacy

Newsletter Tracking

In order to send you an even better newsletter containing information on offers and topics tuned to your specific requirements, the newsletters contain a so-called „web-beacon“, i.e. a pixel-sized file which is retrieved by the MailChimp server when you open the newsletter. Statistical evaluations include the information whether the newsletters are opened, when they are opened and which links are clicked (so-called opening and click rates). This helps us to measure the success of our newsletter and to identify whether contents are still interesting in your case. For technical reasons, this information can be assigned to the individual newsletter subscribers. The evaluations help us to identify the reading habits of our subscribers and to adapt our contents to your interests. That enables us to send you offers and campaigns which are tuned to your specific needs. Processing of data is based on Art. 6 (1) lit. f GDPR in compliance with our interest in reducing costs, by offering a targeted approach and improving our performance and at the same time by reducing irrelevant emails.

If you do not desire newsletter tracking, please unsubscribe to our newsletter. Use the link at the end of the respective email to unsubscribe.

9. Contact form

If you enter into contact with us by email or by using the contact form the data you provide are saved for the purpose of processing your inquiry and for possible follow-up issues. Processing of data in this case is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract pursuant to Art. 6 (1)

10. Deleting or blocking data

We only save your personal data as long as is needed to accomplish the afore-mentioned purpose, or as long as is required by the legislative authority in connection with the various retention deadlines as stipulated. If the respective purpose and/or the appropriate deadline(s) has/have lapsed, the appropriate data will be blocked or deleted in accordance with the statutory regulations in place. For information on the deadlines in the case of cookies and web technologies see the section on Cookies and Technologies.

11. Security of your personal data

We take contractual, organisational and technical security measures according to the state-of-the-art in technology to ensure that the data protection regulations are complied with and to protect the data processed by Shore against accidental or intentional manipulation, loss, destruction or against unauthorised third-party access. All employees are obliged to protect the secrecy of your data and to comply with the data protection rules and have been instructed accordingly.

The security measures include in particular a coded transmission of data between your browser and our server. A 256-bit-SSL (AES 256) cryptographic technology is applied for this purpose.

Please take into consideration that third-party websites which are accessed by links provided in our service offer may, under certain circumstances, possibly be subject to terms deviating from these data protection instructions.

12. Amendment of our data protection instructions

We reserve the right to adapt these data protection instructions from time to time to ensure that they comply with the current legal requirements at all times or to implement any changes of our services in the data protection instructions, e.g. in connection with launching new services. If you visit our website again our updated data protection instructions will then apply.

If you have any questions concerning our data privacy principles, please contact us via the following email address: datenschutz@shore.com

13. Server Log Files

The website provider collects and automatically saves information in so-called Server Log Files which your browser automatically transmits to us. These are:

With the exception of the criminal prosecution in connection with unlawfully using our website, such data are only evaluated for statistical and performance-related purposes.

Our legitimate interests form the basis for processing your personal data (Art. 6 (1) lit. f. GDPR) in providing our online offers and/or prior to entering into a contract or performing the contractually owed services on behalf of our existing customers (Art. 6 (1) lit. b. GDPR).

14. Cookies & other technologies

Cookies are small text files which are transferred by a website server to your hard file. Cookies automatically provide us with certain data, such as IP address, browser used, operating system of your computer and your connection to the Internet. Cookies cannot be used to start programs or to transfer a virus to a computer. According to the information contained in cookies we are able to facilitate navigation and to ensure that our website is displayed correctly.

You can principally view our website without cookies unless these are essential. Internet browsers are configured in such a way that they accept cookies as a rule. You can deactivate the use of cookies at any time in your browser settings.

Every web browser offers the possibility to limit or delete cookies. For further information in this context, see the following websites:

Internet Explorer:
https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

FireFox:
https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Google Chrome:
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

Safari:
https://support.apple.com/en-us/HT201265

Please observe that individual functions of our website might possibly not function if you have deactivated the use of cookies. In so far as these cookies may relate to personal data, we will inform you accordingly in the following sections.

15. Live Chat

This website uses the live chat feature of Hubspot, Inc. HubSpot is certified under the EU-US privacy shield. HubSpot uses cookies, i.e. small text files which are stored on your computer and allow us to engage in a real-time chat with you on our website. The data you submit via the chat are stored on servers owned by HubSpot, Inc. in the U.S. By using the live chat you agree to this transfer and storage of your data. For further information about how HubSpot works, please refer to the HubSpot Privacy Policy: https://legal.hubspot.com/privacy-policy

16. Web analytics, social media, plugins

We offer you the option to register directly with us with your existing Facebook profile.

If you would like to use this function, you will be initially redirected to Facebook. There you will be asked to register with your user name and password. Please be assured that we will take no information from your registration data. If you are already registered on Facebook, this step will be skipped.

Finally, Facebook will inform you which data will be transmitted to us (public profile, friends’ list, email addresses and current place of residence). You will confirm this by clicking on the "OK" button. We will create your customer account with the transmitted data; however, we will not store your friends’ list. There will be no further permanent link between your customer account and your account on Facebook. Please refer to Facebook's privacy policy for further information on the purpose and scope of the data collection and further processing and use of the data by Facebook as well as your setting options to protect your privacy.

17. Deletion or blocking of data

We shall store your personal data only for as long as it is needed to achieve the purposes mentioned herein or for as long as the various storage deadlines envisaged by the legislator allow. After cessation of the respective purpose or expiration of these deadlines, the corresponding data shall be locked or deleted in accordance with statutory provisions.

18. Data security

We process the data that we collect from you in accordance with the German data protection law. All our employees are obliged to maintain data confidentiality and to comply with the data protection provisions, and have been instructed accordingly. Please be aware that the websites of third parties which are accessible through links connected with our service offer may be subject to other provisions that deviate from this privacy policy.

19. Changing our data protection provisions

We reserve the right to occasionally adjust this privacy policy so that it always corresponds to the current legal requirements, or to ensure it reflects any changes to our services, e.g. when introducing new services. The new privacy policy will then apply for your next visit.

20. Right to information, rectification, blocking, deletion and objection

You are entitled to receive information about your stored personal data at any time. You have the right to correct, delete or to block (incorrect) data. Please correct your contact details in the user profile which can be accessed using your registration data. However, there is a possibility that the deletion of data is not possible due to contractual and/or statutory regulations, in particular those relating to accounting and invoicing.

If you have any questions about our privacy policy, please send an email to datenschutz@shore.com.