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Publishing Express: The Impact of Publishers Acknowledging Online Dominance
   
    18 September 2006
SUMMARY:
 
 
The time for puffery and posturing about print's power and supplemental online revenues is officially past for many publishing companies, yet many of those same companies have failed to assemble a coherent strategy that will take them forward into an era of online-dominant revenue models. The latest market statistics point to an environment that will not favor those who have not prepared to make that transition. Getting content into context, going toe to toe with private investors and building management that thinks like digital natives are the keys to jumping on a train just about out of the station. 

The ASIDIC Fall Meeting in Newport Beach, California had lively discussions amongst industry veterans and a range of up-and-coming companies that hope to represent the future of publishing (you can catch up with our detailed coverage here). Probably the most remarkable aspect of the event, though, was the recognition that the forces that are shaping publishing into an online-centric and user-driven model seem to have reached the point of no return in 2006. There were many discussions about how publishers ought to play with Google, for example, but there was little discussion of whether or when publishers need to play with Google: it's learn how to play with or to position against Google and other search engines now or move along. Discussions of social media have gone from a "is it serious journalism" or "will it ever be profitable" vein to recognizing that it is becoming a dominant force in many sectors.

Several key statistics and events that have surfaced in the last week alone serve to underscore the finality of this shift:

  • In a recent survey from GlobalSpec of engineering, technical and industrial professionals 82 percent reported using the Internet for research, compared to 68 percent a year ago; 90 percent use the Web for obtaining product specifications and 91 percent use it to find components and suppliers.
  • The New York Times notes that online classified advertising was 47 percent higher in July 2006 than a year earlier, with the Craigslist online classifieds service nearly doubling in that period.
  • According to a recent KnowledgeStorm survey 53 percent of business and I.T. professionals globally read weblogs weekly for business information, with nearly half contributing comments to weblogs at least once a month.
  • While Internet World Stats reports that the overall penetration of the Internet has leveled off in the U.S. since last year (U.S. broadband access went up 40 percent in the same period) it is up ten percent in China in the last three months, helping to bring Internet penetration of the world's population to more than 16 percent.

This list leaves out other ongoing trends such as major holders of  magazines, newspapers and radio and television stations divesting themselves of underperformers as their stock holders become increasingly impatient. It appears that publishers and media companies have acknowledged that the online train is leaving the station for good. But knowing this and being willing or able to do something about it are not necessarily the same thing.

How to invest in markets that grew up without major assists from existing publishers is a quandary for many established companies. Buying from traditional institutional libraries has moved from being a USD 25 billion market segment at its peak to a USD 16 billion segment today, according to Product News Network's Publisher Paul Gerbino at the ASIDIC meeting. This was a factor in PNN parent Thomas Publishing's decision to terminate the publishing of the venerable print edition of its product directories popular with libraries - even though the print directories were still a profitable product line. The time had come to invest in the present and the future of markets that were moving away rapidly from their traditional business model - before they disappeared into the hands of new competitors altogether.

Strong publishers may have the wherewithal to invest in such changes, but a few key factors argue against them in the long run:

  • Pushing the value of content over context. Most publishers are still focused on the traditional editorial process which assumes that high-quality editorial content developed in-house will attract the lion's share of client investment in content, be it through ads, subscriptions or purchases. But a new world of content driven by search engines, users and enterprise applications placing editorial in its most valuable context is stripping away the economic foundations of that fundamental assumption. Few publishers have prepared their strategies to succeed in this new environment fully for the long haul - leaving fertile ground for new players who choose their own slice of profitable turf in The New Aggregation. For probably not the last time - it's really, really, really not about distribution any more.
  • Competing with private capital. Small investments in new publishing companies are paying off big for many private investors, including self-funding pioneers equipped with Web 2.0 technologies, draining off capital that would otherwise find itself attracted to established players. Public companies constrained by earnings commitments to shareholders are loath to change their own investment formulas - in spite of companies such as Google having a much higher portion of their revenues invested in innovation. When their investors are short-term thinkers, publishers that need to invest for the long term suffer in a fast-moving marketplace
  • Minding the (generation) gap. It's no secret that the temples at publishing industry conferences are greyer than ever these days. A generation raised on the acme of mass media's influence is at the helm of content companies whose outlook is fundamentally at odds with a future in the hands of digital natives. There's plenty of wisdom and insight coming from the senior management of many publishing companies but when you look Craigslist's Jim Buckmaster getting itchy unless he can do a little coding each day it's far from clear how today's leaders in publishing are going to be able to build up staff close enough to their products and their clients to have a comfortable spot at the table of online publishing.

It was a great ASIDIC meeting with great insights from some of today's most insightful publishers. But with the future of mainstream publishing requiring major strategic commitments in increasingly tactical time frames one questions how the money, talent and product focus is going to come into place for publishers that have hesitated to jump on the online train while it was still in the station.  As IDG Communications' President Bob Carrigan noted in FOLIO: Mazazine recently, "Don’t wait for the Web to enable new companies to emerge outside your classic competition...Online won’t continue to grow 20 percent per year. This is the time to experiment." All aboard, folks - the express is leaving town.

- John Blossom

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