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Birds and Mammals: The SIIA Content Forum Outlines Evolutionary Paths for Publishers
   
    17 May 2006
SUMMARY:
 
 
This year's SIIA Content Forum in San Francisco was a robust gathering of content professionals, with great panels providing details on content product development, deployment, licensing, relicensing and search marketing. With an impressive panel of Web 2.0 entrepreneurs and Chris Anderson reminding us how large the "Long Tail" of content has become it would be easy to dismiss many at the conference as the "old guard" ready to head the way of dinosaurs. But evolution doesn't always turn out the way that you think that it will. Be prepared for the rapid evolution of many content companies into high-flying survivors that can feast on the best contextual opportunities for marketing content.

This year's SIIA Content Forum took place San Francisco's Westin St. Francis Hotel, a vintage facility that is half in the past and half in the present. We spent the first day in a rather dank room in the older part of the hotel, but the next day we were on the top floor of a very modern tower adjoining the original facility with breathtaking views of the Bay and the city. It's an apt analogy for where the content industry finds itself these days - trying to evolve beyond cramped and inefficient ways of doing business in favor of more high-flying quarters. But as keynote speaker Geoffrey Moore noted the road to more highly evolved forms of business requires a commitment to innovation and a willingness to let go of the notion that we're entitled to our place at the table. If there's not that commitment, major trends can knock you off the evolutionary tree much as dinosaurs largely missed the evolutionary boat.

Largely. As we witness the fast rise of user-generated media it's tempting to say that the "old guard" is going to go the way of the dinosaurs and that the new but thriving "mammals" of social publishing are going to take over. Certainly the Silicon Valley-driven Web 2.0 movement is generating a different species of publisher, as exemplified by Kevin Rose, founder of the Digg social tagging service. In his gladly geekish presentation at the conference Kevin showed all sorts of cool takes on community-based online publishing and was blissfully unaware of many of the issues that people at the conference were wrestling with. All he knows is that Digg is making money and growing. Mammals are just doing just fine, thank you very much. But there's another take on evolution that may escape some Web 2.0 enthusiasts: the dinosaurs didn't go away. They evolved into lighter and more flexible critters that could migrate rapidly to where conditions were best for them. Today we call the dinosaurs' ancestors birds.

Who will be the birds of the established content companies? Many publishers at the conference have struggled mightily to come up with evolutionary models that could help them to adopt the best of new publishing practices. As detailed in our events weblog coverage of the Content Forum the trend is towards deploying new content products rapidly and incrementally, worrying less about being "best in class" and more about developing new content services collaboratively with highly focused audiences in the growing "long tail" of content outlined by luncheon keynoter Chris Anderson. While the audience for these messages may have looked like dinosaurs to some, the evolutions outlined in the conference indicate that there will be many healthy survivors.

With that said, though, there are few prominent points coming out of the conference that the dinos, birds and mammals of content need to bear in mind as we go deeper into this evolutionary period:

  • The mammals wound up with the real estate. While birds found a highly successful place in the food chain, for the most part they lost their land-based territories. Rapidly evolving user-generated and user-centric content services  are becoming the "first stop" destinations for people trying to find valuable content in both media and enterprise content markets. Many publishers are challenged to address this fundamental real estate issue. They're used to owning or licensing the location of their content, where instead they need to become more willing to accept that their role is to get to user-defined locations as quickly and effectively as possible and to make the most of it in the context available at the moment. Hanging on to waning real estate out of pride of ownership can have disastrous consequences for publishers who are unwilling to make this shift to gaining value from context instead of distribution.
  • Dinosaurs snacked on mammals - and still do. The enormous surge in user-generated content has generated tremendous interest and shifting of strategies at major content companies. Right now the market growth is largely in favor of these newcomers, in large part due to the increased efficiency of advertising markets that allow well-contextualized content of all kinds to be monetized fairly easily. Many content dinos are snacking on this fresh and fat user-generated mammal meat already to fuel their inefficient ways. But the bliss that many user-generated plays enjoy is likely to become a bit more limited as evolved publishers start to swoop down from above with a far broader view of the opportunities to be made out of their content.  Nobody's asking the Web 2.0 crowd to love the publishers, but in time they are going to learn some hard-earned respect for those who survive and thrive as content's eagles.
  • Dinosaurs had to change their metabolism to make the grade. Undoubtedly the dinosaurs had a metabolism problem that held them back from fitting in to a more evenly-sized food chain as time went on. Big isn't bad, but it has to fit the conditions at hand. The metabolism of most publishers and aggregators is set by content licensing agreements, which, as seen in the conference, are becoming more onerous rather than simpler as publishers wrestle with trying to control the context of content with a legal and commercial framework built around controlling copies. This can only mean hunger over time for publishers as it becomes harder and harder to engineer their old-fashioned revenue diets. The publishers most willing to work aggressively towards licensing based on context rights rather than copyright are going to have the most efficient revenue structures to feed their need for profits. 

Survival in publishing may mean accepting that content companies need to be smaller and lighter in many ways, but survival offers its own beauty. Evolution offers no promises to anyone, though: changes to public policy and other macro events could choke off the mammals as easily as the dinosaurs. But given the astounding success that context-oriented companies such as Google have enjoyed in recent years there's strong reason to think that the era of birds and mammals is already well under way. For those feeling a little heavy around the jaw line: start building some wings.

- John Blossom

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