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Models for Success: 2005 Ushers in an Era of Major Shifts in Content Business Models
   
    3 January 2005
SUMMARY:
 
 
As the year 2005 rumbles into view the prospect is for a time in which the rubble of old business models that began to come tumbling down in 2004 is pushed aside to make room for new business models that span old categories and define highly profitable niches where profits were never imagined before.  Shore sees four key areas in which the rapidly shifting action will unfold in creating and expanding these new models: cooperation, commercialization, containerization and consolidation.  There's a model for success for many as this year comes to fruition, but success will go to those who are willing to align themselves with revenues from new models as quickly as possible.

The last of the confetti and discarded party favors has been swept up and the stale champagne poured down the drain: 2005 is here. Welcome to a year that promises to be filled with even more changes for the content industry than 2004's momentous breakthroughs. As noted in last week's year-end review the Shore team is assembling a multi-faceted look at the year ahead, but for now let's take a look at Shore's major theme for 2005: "Models for Success." In 2004 we watched the "walls come tumbling down" as new and reconfigured players asserted themselves in professionally-oriented content. Barriers crumbled between publishers and the content and technology partners that are succeeding where many traditional providers have stumbled or stalled, creating opportunities for new and more potent business models to assert themselves far more aggressively than ever before. Vendors who were afraid about what was on the other side of the wall have been watching the dust settle over the last year and discovering that there's a big pile of money sitting in the rubble of old business models, money that's being picked up quickly by those who are less concerned about maintaining old empires and more concerned about having their fair share once the scramble is over.

Getting one's fair share of realigning spending patterns as business models for content suppliers shift rapidly will be the key to success for vendors of professional content and related technologies in 2005. Profits may prove to be outstanding for a few select players already setting the trends for shifting business models and fair to middling for others who are catching up, but the true victors will be less those winding up with comfy profits than those companies that are willing to position themselves aggressively in 2005 for healthy chunks of overall market share and "share of wallet" from institutional and individual clients in rapidly changing markets. Those flush with revived online ad revenues who are milking their old content cows more profitably may find themselves wishing they'd been less contented by year's end. In institutional markets aggressive publishers and aggregators will be taking a fresh look at infrastructure providers and partners and determining what the likely limits of their value proposition are going to be moving forward as software and systems providers position themselves increasingly as "content service providers" for institutional clients. For individual purchasers of content in professional environments share of wallet both competes and blends with consumer-oriented content purchasing and consuming patterns, creating opportunities for vendors to extend their business models to take advantage of these  merging environments

In the midst of this scramble to deploy new models for success Shore sees four "C"s being of particular importance in guiding professional content suppliers and implementers to come out a winner in the 2005 formula for producing valuable content:

  • Cooperation. As so many new models for success have migrated from the control of major publishers and aggregators to new suppliers of content value, pure power plays are going to be few and far between in 2005. Content value is increasingly unchained from specific platforms and technologies in most instances, making specific technology alliances very fluid instruments in a greater model. Getting a strong share of wallet is going to require building more sophisticated networks of cooperation with customers and other suppliers to deliver value to institutional and individual clients in as many contexts as possible. All-singing, all-dancing proprietary content vendor interfaces and exclusive distribution are "out":  being able to deliver information built to "just-in-time" custom client specifications, facilitating the collection, distribution and linking of content from individuals and institutions and  providing content through any and all distribution channels desired by a wallet-holder are "in" - especially those that build upon the search and aggregation tools which enable users to create content value on their desktops and in portable devices. Cooperation will also be required to address the proliferation of multimedia content that is becoming a greater part of the professional content mix, with audio, video and animated presentations becoming an expected component of services once devoted to text and numeric content.
  • Commercialization. With the boom of online advertising and the proliferation of "rich data" enhancements to publishers' Web sites in 2004 more content vendors are recognizing that relying on "safe" revenues from aggregators servicing professional markets leaves a lot of money on the table that makes consideration of new and additional monetization models a must. The wary stance taken by many publishers as outlets such as Google pushed head-on in 2004 with fearless new ways of monetizing content underscores the need for content suppliers of all kinds to leave no money on the table in 2005. This no longer means just established premium content suppliers: as individuals and institutions use tools such as weblogs to deliver more high-value content to professionals, premium content providers are competing with more self-styled publishers and distributors than ever before. 2005 will be the year in which the playing field for content commercialization will be leveled as never before, rewarding those suppliers that respond aggressively with supplier-agnostic monetization and payment solutions and punishing harshly those who fail to leverage their existing monetization capabilities into new channels of value creation.
  • Containerization. Content is increasingly neutral as to the venues in which it appears to its users, with venues such as peer-to-peer networks, RSS feeds, XML-based Web services, eBooks and portal-driven intranets emphasizing the value of content that flows easily from venue to venue at the behest of subject experts, content enthusiasts and content technologies. 2005 will be the year in which many suppliers in the content value chain will be looking very carefully at how their content can retain and enhance its value and monetization opportunities as user interests and needs carry it from venue to venue by using standardized digital "containers" to deliver, track and enhance its value. The breakthroughs experienced in the consumer sector with rights management packaging for entertainment content and the parallel success of rights management for protecting sensitive institutional content will not likely inspire parallel breakthroughs for rights-protected professional content in 2005, though. Instead there will be more emphasis on adapting existing delivery systems and venues to create content packaging that will support the tracking of both intellectual property rights and opportunities for content monetization. Professional content will be playing "catch-up" with its consumer and institutional brethren in this arena, but will benefit from the lessons that they've learned in the process.
  • Consolidation. While innovative content and content technology companies are proliferating again, key parts of the story of content in 2005 will be written by  companies that are able to absorb and convert content from behind-the-times suppliers into more efficient and profitable services and venues. Many journal, newspaper,  database and magazine publishers that failed to anticipate the rise of online production and delivery in 2004 as the irrevocable center of future profits will scramble to fold themselves into more aggressive business units or radically streamline their current operations to shift from being title-centric fiefdoms to client-centric content packaging and repurposing machines. Major publishing conglomerates will accelerate the rationalization of their lines of business to cull out business units that no longer fit in with refocused core missions, oftentimes leaving long-honored titles and products in their wake as they divert resources to capture market share via new channels and business models. Search engine providers and aggregators that have failed to diversify their strategies to account for the rise of content that spans both public and private venues will struggle to keep up with more agile players, resulting in buyouts and fold-ins into stronger players more in line with The New Aggregation.

All in all 2005 promises to be an exciting year, one in which the prospects of leading vContent companies embracing diverse and innovative business models will shine brightly as old stalwarts learn quickly how to shift their models to where the money is collecting in the emerging landscape of the content industry. Let's hope that we're breaking out the bubbly a year from now to celebrate the year in which professionally-oriented content not only "got it" but went and got the money on the table.

- John Blossom

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