where content, technology and people meet. (SM) Publishing and content technology executives use Shore to measure and understand their markets and competitors, define marketing strategies and implement successful content products and services using Shore's highly actionable insights into vendors, institutions, individuals and virtual communities.
COMMENTARY: INDEX
OVERVIEW
CONTENTBLOGGER
INDUSTRY EVENTS
NEWS ANALYSIS
HEADLINE SUMMARIES
NEWSLETTERS



Shore Communications Inc. - Selected by EContent magazine as an EContent 100 company for 2004
Shore's Research, Commentary and Consulting Receives Prestigious Recognition.  [more...]
FEATURED RESEARCH

New Rules of Engagement:
Re-Tooling Information Sales and Marketing for the New Economy

Details and Prospectus
Current Research

Our free industry newsletter with award-winning insights into the content industry.

Content Nation: Surviving and Thriving as Social Media Changes Our Work, Our Lives and Our Future

Learn how to thrive and to survive as social media changes our work, our lives and our future.
Buy the book
Read it online
Read our social media blog Get this as a feed

Link to Commentary: Main Page
 
Link to John Blossom: Team Member Profile    
Me-Dia: Yahoo! Explores the Meaning of Centrally Defined Media in a User-Defined Medium
   
    8 November 2004
SUMMARY:
 
 
As Yahoo! beefs up its management team with more muscle from the world of mainstream media properties it's clear that producing more unique content will be a key factor for their future growth. Now that the search wars have dissipated and made content licensing relatively moot, they have little choice if they are to keep brand loyalty strong. But as users of all kinds create and consume more content in their own venues the value of creating content without a specific "me" factor in it is becoming more suspect. This is a concept that makes most content executives uncomfortable - even though it's one of the keys to success in The New Aggregation.

As media empires go these days Yahoo! is nothing to sneeze at. With revenues poised to trip the USD 3 billion mark for 2004 - probably more than double last year's USD 1.6 billion mark -  and over 200 million unique visitors each month, Yahoo! is a destination site with few parallels, much less equals. Google keeps us agog with its search stats, leading technology strategies and ad sales, but for sheer breadth and depth of content and services oriented towards both consumers and professionals it's Yahoo! that continues to set the pace. So it's with some interest that we note the signing on of ex-ABC media exec Lloyd Braun to oversee Yahoo!'s media and entertainment properties, according to CNET News and other outlets. We try to avoid a lot of the pure New(?) Media stories, but there are some interesting parallels here to what's happening in the world of professional content that bear considering.

Key to this move is Yahoo!'s desire to develop unique content properties as opposed to relying in licensed content that can be found in numerous online venues. The reasons for this could be stated hardly more clearly than in the "Risk Factors" section of Yahoo!'s own quarterly SEC filings:

"Our future success depends upon our ability to aggregate compelling content and deliver that content through our online properties. We license much of the content that attracts users to our online properties, such as news items, stock quotes, weather reports, maps and audio and video content from third parties....Our ability to maintain and build relationships with third-party content providers will be critical to our success. We may be unable to enter into or preserve relationships with the third parties whose content we seek to obtain. Many of our current licenses for third-party content extend for a period of less than two years and there can be no guarantee that they will be renewed upon their expiration. In addition, as competition for compelling content increases both domestically and abroad, our content providers may increase the prices at which they offer their content to us and potential content providers may not offer their content on terms agreeable to us."

In other words, having attracted the world to their doorstep Yahoo! faces the uncomfortable transition to the world of The New Aggregation, in which unique publishing sources will make the difference for profitability. Hence the chatter about Yahoo!'s interest not only in stuff for consumers but as well for more business-oriented properties such as MarketWatch. The all-singing, all-dancing portal business is hardly dead, but in the face of the antithetical model of Google that succeeds without a drop of licensed content and with superb advertising strength Yahoo! has few options but to make their content a destination of choice based on its uniqueness as much as its features and integration. This becomes increasingly important as users move further away from services like Yahoo!'s over time to obtain their own desktop and portable aggregations of content. Yahoo!'s CEO Terry Semel has done an excellent job of fashioning Yahoo! as a mainstream media company while the notion of just what that comprises shifts rapidly. Unique content is now taking center stage in that effort, but will it be sufficient to stave off the forces of commoditization? Here are a few key factors to watch as unique content takes the spotlight:

  • The search wars are so over. Yahoo! continues to tweak and tune its search capabilities to provide compelling destination content in its search results but it seems as if there is an increasing awareness that even with competitive search capabilities there's more money in the long run developing the content properties being found than in trying to outfox the next tweak in consumer or institutional search engines. Tomorrow's online content providers will be all about enabling both their own content and other content sources to find the best contexts in whatever venue a given audience desires.
  • SEM/SEO takes on a new perspective.  Expect companies like Yahoo! to market search engine marketing and search engine optimization capabilities to its 3rd party content partners as enticements for staying loyal to their brand. There is indeed little value for a content distributor to favor one look-alike portal over another, but strong reason to favor those that can help their content to be found in more contexts more effectively, regardless of where a search originates. In this environment licensing in the traditional sense will be far less important than enabling partners' content to find its users no matter what their desired venue. This is a far more sophisticated model than most media types and aggregators will feel comfortable managing.
  • Enabling personal content around produced content comes to the fore. In spite of its aggressive use of chat and messaging tools Yahoo!, like most content aggregators and producers, remains very conservative about blending in content provided from a given community of interest or from less traditional channels such as Weblogs.Brand value in a "what have you done for me lately" universe of brand-disloyal consumers requires the ability to foster communities that embrace content sources on a more personal level. As fast as Yahoo! is growing its own content, content sources that are well beyond their purview are growing even faster. It a trend that's difficult to stem or channel by acquisitions or licensing alone, as effective content communities tend to resist the sanitization aims of most media-oriented content efforts. Enabling open dialogue and integration around content sources will be the trickiest aspect of this ongoing effort.

As the the "me" in media takes center stage it's going to be harder for both Yahoo! and other content producers and distributors to position themselves for maximum value using producer-centric business models. Trying to drive clicks to the Wal-Mart of content won't work too well if everyone's decided to order in from the local store. It's a transition still in its early days but one which promises to provide at least as dramatic a turn in content culture as the rise of services like Yahoo!

- John Blossom

 For Follow-up: Contact the Analyst
  Arrange for an Analyst Briefing on this Topic
  View and add comments regarding this article

To top of page To Top of Page

 
RELATED
Want to hear a Shore analyst's opinions in private?  Try our Private Advisory Services.
Link to Shorelines, Shore's Weekly Newsletter
Sign up for our newsletter services to get convenient headline coverage
What other services does Shore offer to support my information needs?
shorename.gif (1190 bytes)
[HOME] [US] [SERVICES] [COMMENTARY] [RESEARCH] [COMMUNITY] [PRESS] [CONTACT]
Copyright © 1997-2009 Shore Communications Inc.  All Rights Reserved - Click Here to Read Terms of Use
Corporate Privacy Policy