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Link to John Blossom: Team Member Profile    
Objects of Desire: Publishing Digital Objects Nears a Turning Point for Business Publishers
   
    1 November 2004
SUMMARY:
 
 
As Adobe Systems Inc. and Yahoo! announce an alliance to merge desktop search tools with Adobe's document packaging capabilities the era of sophisticated digital objects as destination content residing on our local hard drives is arriving. Digital objects in the consumer realm are becoming widely accepted, but they lag in the circles of publishers serving professional markets. This is not likely to be the case forever, especially as tools like Adobe Acrobat make it increasingly easy to consume, personalize and redistribute rights-protected content in valuable forms. Many major business-oriented publishers were caught flat-footed at the dawn of the Web era: who will have the fallen arches as the era of digital objects emerges?

Adobe Systems Inc. has carved out an interesting niche for itself in the world of publishing with its Portable Document Format (PDF) files generated and displayed by Adobe Acrobat software. PDFs are used ubiquitously for transferring and storing content in a print-ready format that won't get bungled easily, a de facto standard that rivals Web browsers in some ways for acceptance by today's content users.  So it was with some interest that we noted the announcement of a new alliance between Adobe and Yahoo! to provide an array of combined tools and services to leverage one another's audiences in mutual battles with Microsoft and Google. Some of the items that this new alliance is fleshing out include a Yahoo!-branded search toolbar in Acrobat that will allow users to search for Web content from within Acrobat and to create PDFs out of Web content with a single click. It's probably a long time before people will give up their Internet Explorer or Firefox browsers to thumb around the Web in Acrobat for casual content, but it's an indication that some major players are putting out increasingly heavy bets in favor of a new breed of tools managing content in the form of digital objects.

Publishers have been puttering around with digital objects on a number of fronts, from downloadable magazines and newspapers for Zinio and NewsStand readers to rights-protected eBooks for Acrobat to a flowering of legal music downloads. For the most part, though, publishers serving professional markets continue to view electronic content as stuff that's delivered via a screen interface from some remote location where the "real" technology lives and delivering relatively dumb versions of that content to their audiences for printing or storage. XML formatting, workflow tools and Web services provide some local value-add capability, but for the most part today's electronic publishers don't spend much time thinking about how individual items of content collected by individuals in their audiences can have a life of their own beyond traditional content containers such as reprints, books or magazines.

In the meantime Adobe has premised its content strategy on the "thing-ness" of content being a central component of its future value, leveraging the powerful and sophisticated technology at the fingertips of today's content users. Collecting, annotating, repurposing and repackaging content in containers such as PDF-format documents that can be rights-protected provides highly personalized and localized value that can be redistributed by users to specific audiences with amplified value. Add in functionality into these digital objects that can be manipulated by the user and you have content that can have a valuable life of its own, a true personal library of capabilities. Seen in the light of desktop search initiatives by Google, Yahoo! and other major vendors to make locally stored content as easy to find and use as Web-enabled content it becomes clear that enabling content objects on user platforms is the frontier that publishers must push towards as quickly as possible.

Adobe is not the only player in the digital objects packaging game for text-oriented content, but its growing experience with eBooks on a variety of desktop and mobile platforms gives them a strong position from which to work with premium content in personal content consuming and publishing environments. So far most publishers and aggregators have missed out on this environment for professionally-oriented content, but that can be expected to change. Here are a few items to consider as this object-oriented content environment unfolds:

  • Moving from static workflows to dynamic, reusable objects. Many publishing efforts in the B2B arena today that embrace technology tend to provide single-purpose software or Web interfaces to support specific workflows into which a publisher's content is integrated. Lock the client to the workflow and they're locked to the content, the theory goes. As more content from more sources moves towards users' desktops, though,  there will be a trend away from desktop workflow applications that lock in a publisher's content towards workflow applications that can take advantage of locally stored digital objects form multiple sources with content and functionality. In the long run digital objects will allow publishers more value-add market penetration more quickly and effectively through any number of clever users armed with a wide variety of applications.
  • Rights management is no longer just a consumer toy. As digital content in the professional arena moves more towards objects stored locally, publishers will find themselves more attuned to digital rights management than they have been up to now. In the era of The New Aggregation, monetization flows to content that can be placed in as many useful contexts as possible. Allowing users to determine those contexts is an essential part of finding that level of value - and rights management is a key component of that equation. If you're a publisher serving professional markets without a rights management strategy, in two years it will be like being a publisher without a Web strategy in the early dot-com era.
  • Consider how your content supports client audits. One of the most difficult things for companies to understand is the context in which content was being used at a particular point in time. Having content that stores its historical digital context as a part of its personality is something that most organizations will want to retain - and not in a publisher's database. Institutionally-oriented DRM tools such as Sealed Media support these kinds of audits effectively for institutional content objects, but there's no real equivalent yet for publisher-supplied content. Self-auditing, self-archiving content will be a key value point in this new environment.

With these amplified content characteristics being provided mostly by technology and portal companies, clearly the publishers and traditional aggregators are missing out on much of the fun - and future profits. A generation ago premium publishers took their profits from well-crafted books that could stand as valued additions to one's library shelves. Today's value in content objects is found on the multi-gigabyte drives residing in everyday information appliances. Different containers, different venues, same game: provide immediate and long-lasting value in easily reused and shared packages. Adobe and Yahoo! seem to be on to this: why not you?

- John Blossom

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