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New Tune: ContextWeb Sets out to R.O.C.K.* the Contextual Advertising World
   
Janice McCallum
    20 September 2004
SUMMARY:
 
 
Online contextual advertising is commonly associated with Google’s AdSense and Yahoo!/Overture ContentMatch programs that are open to anyone who submits the required materials, agrees to the terms and conditions, and enters their bids in the auction-based system. However, the success of online advertising has attracted the major players—both advertisers and publishers—into the contextual advertising realm. These players have a different risk/return profile, but they are willing to pay real money to reach highly targeted prospects. Is there an advertising technology and services company that can deliver the level of accuracy in contextual matching that the professional publishers and top advertisers require? With some new venture funding, ContextWeb is setting out to prove that they have the right formula.

Try looking up the definition of “context” on Google. Type “define: context” in the search box and the first definition that is listed comes from Princeton University’s cognitive science laboratory: “discourse that surrounds a language unit and helps to determine its interpretation.” This definition is followed by 26 additional definitions. With so many meanings, no wonder we’re all confused about “keyword matching” versus “topic or category matching” as methodologies used by contextual advertising networks.

For ContextWeb, a company founded in 2000 that is launching its ContextAd contextual ad matching service today, the “language units” that define context are the pages of Web text targeted for its new service. From my conversation with Anand Subramanian, the CEO of ContextWeb, it is clear that ContextWeb has learned from early trials and errors in the contextual ad industry to create applications for contextual content matching that go beyond many of today’s leading advertising services.

Rather than relying on software that "crawls" pages periodically to determine ad matches - an ineffective approach to examining today's dynamically generated Web pages  - ContextWeb claims its R.O.C.K.* technology is the first to extract terms from a Web page in real-time. R.O.C.K. matches them to terms found in ContextAd's hierarchical taxonomy of ad topic categories, determining the primary subject of the text by analyzing the surrounding text. Deeper-level and more-tightly matched terms are also extracted to provide more precise matches. For example, R.O.C.K understands that "Boston Bruins" is a deeper level term under the "Ice Hockey" term, which allows for both very specific targeting and avoids matching ads to non-contextual hierarchical  categories such as "bears".

This finer control over contextualization allows for much more efficient placement of ad inventories. Combined with an automated bidding system designed to cater to the needs of both premium publishers and premium advertisers seeking more optimized value in ad placements, ContextAd is a system that aims to help create far more value in online advertising across the board. 

Contextual advertising has been a huge hit in  many ways but it's viewed by many major advertisers largely as a convenient means for small Web sites to earn revenue from their editorial content. Now that the top national advertisers and top publishers are getting into the game, it may be time for the tools and methods used for contextual advertising to step up to their more sophisticated needs. What are some of the key elements that will help contextual ad networks gain a larger share of this expanding online advertising market? A few suggestions follow:

  • Please the Publishers. For publishers with longstanding relationships with select advertisers, the prospect of inviting unvetted advertisers to their editorial sites via contextual ad networks is viewed as a risky venture. Publishers require some assurance that contextual ads will be relevant and appropriate for their audience and not compromise the value that they offer to their top-level advertisers. An advertising program with an unknown return, based on click-through rate performance with unspecified revenue share models, is also highly questionable to the professional publishers. If an ad network can guarantee a good contextual match, the publisher’s risk of inappropriate and unwanted ads appearing on their site is reduced and the likelihood that readers will click on the relevant ads will increase, increasing the value of return on the advertisements for all.

  • A Vertical Search Solution to Personalization. The term “vertical search” is gaining steam as a way to describe searches that are carried out within a network of specialized sites, such as TechTarget for the IT community. In advertising as well as publishing, it’s all about reaching the right community of readers at the right time with topical content. With trade publishing, publications are designed to reach a community of readers who have shared interests and have purchasing authority for a defined class of goods or services. Put that same principle in an online environment, where a Web site attracts a self-selected audience by virtue of its editorial content and tone, and suddenly you don’t need to ask each visitor if he or she is interested in dairy farming if he or she is a visitor to DairyToday.com, for instance. So, in essence, a contextual ad network that operates within a group of publisher sites that serve a community with common interests provides a pre-defined level of personalization.
     
  • Context + Community = $$. Combine an ad that is relevant to the specific article in front of a qualified reader and the results will add up to more advertising revenue for the publisher and a better return on the ad for the advertiser. ContextWeb hasn’t explicitly indicated that they are pursuing a vertical search strategy as they begin building up their ContextAd network. However, they have targeted publishers of sites that fall into some of the most heavily trafficked content areas, such as finance, IT and travel. My advice to them is to stay focused on communities of sites.
     
  • Think about the future. In my earlier paper How Publishers Can Profit From Contextual Advertising Models I wrote that contextual matching technology could be applied in new ways to extend the utility of online search and browsing. To name just a few possibilities, contextual links on the current page could:
     
    • Serve as an intuitive guide to readers to help them find additional research material;
    • Locate contact information for experts on a topic;
    • Retrieve a quick list of top companies that produce a product;
    • Or even notify readers of real-time activities of interest that he or she could participate in with the click of a button.

With mid-to-large advertisers just starting to open their purses to fast-growing online advertising, there is still plenty of room for new ad networks such as ContextWeb that can provide a better experience for advertisers and publishers, and of course, customers, too.  With its multi-tiered approach to contextual advertising ContextWeb has the opportunity to attract many in the professional publishing industry who have shied away from contextual advertising because of its perception as a high risk/low return advertising program. Ready to R.O.C.K.?

- Janice McCallum

_________

*R.O.C.K. is ContextWeb’s acronym that loosely stands for “Real-Time Indexing; Optimization of eCPM; Categorization and Keyword Hierarchy”.

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