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Weed Feed: How Models for Success in Premium Content are Blending Old and New Concepts
   
    19 July 2004
SUMMARY:
 
 
With many sources of content revenue at a crossroads some content providers are putting the brakes on free access and throwing up registration or purchase barriers to usage - even when these methods seem to be out of step with how people are using and distributing content. As evidenced by  Weed, a rights-management scheme that helps to monetize music content with the cooperation of individuals, there's a lot of room for blending in old models of usage with new technology capabilities without alienating new audiences eager to access quality content. You need not give up established channels to go to blending - just think creatively about how people really use content today.

Free or fee, pay-per-view or subscription, unrestricted access or registration-only access - the world of content has been awash in either-or models that have served as lightning rods for a wide range of debates as to how to make money on content in today's Web-driven marketplace. There's usually a win-win scenario in the cards if these models are combined carefully: free access for some content, registration or fee-based access for other kinds, base fees or controls for some content and pay-per-view for specific content items, and so on. No one model is right for all audiences in all circumstances; given the flexibility with which today's content management systems and user software can serve up the same content to different audiences in different venues, it only makes sense to consider offering up a variety of approaches to content monetization. Many  publishers in the professional content arena are beginning to offer these flexible models as well: Factiva and LexisNexis both offer purchasing capabilities designed to suit individuals and small businesses, Ovid's offering up ads behind the firewall for some journals while many institutional accounts are beginning to pressure their content suppliers to come up with "on demand" purchasing models that meet their needs more effectively.

Sometimes, though, the manner in which new payment or access models are introduced is less than elegant or foresightful. The recent rash of chain-owned newspaper Web sites throwing up registration requirements for all content access via search engines is one unfortunate example. When cruising for headlines on the Web I find myself registering numerous times for content from papers that are all owned by the same parent organization. Apparently these folks haven't yet realized that people are looking for a little less confrontational arrangements to access content outside of subscription aggregation services - arrangements that can only help their advertising base. Wherever people hold on to revenues from older business models there is the temptation to institute multiple models with controls designed more to protect old revenue sources than to position new sources effectively. The results are usually poor in the long run for new models as a result, opening doors to new competitive pressures.

It helps to have little to lose when trying out new blended models, as evidenced by the rise of Weed, a rights-management scheme for file sharing developed by Shared Media Licensing that combines radio, purchasing and reselling models for music downloads. Download a Weed file and you can play it for free in Windows Media Player or other players up to three times, at which time you can purchase it. You can share the file with others and if they choose to purchase it the sharer gets a cut of the action - and again if the repurchaser decides to onpass it. The artist or commercial distributor providing the song always gets half of the sale. Weed is becoming well-known in the independent music producer's world and is trying to expand beyond little-known indies with a recent announcement of a new Weed-exclusive track from Heart, a former big-label rock act that was hot in the 1980s.

This blending of infectious distribution with rights management that rewards redistribution is the kind of distribution model that's likely to play well in many areas of the content industry, most of which are only now beginning to wake up to the inherent power of individuals and institutions as both content consumers and recommenders. Here are a few ideas as to how blended models may benefit text and data forms of content in professional and personal use:

  • Amplifying the value of a lending library model. The eBooks industry is making significant progress this year in getting electronic rights-protected lending texts into the marketplace, but the potential for this form of distribution is a clearly underutilized and underleveraged form of file sharing. Clearer and simpler ways to enable purchasing, reselling and "jumping queue" for both books and other forms of text-oriented media  within the traditional lending model are areas ripe for exploration.
  • Thinking more intelligently about news access. Very few are going to have the patience to register for thousands of newspaper sites from which they may use only an article or two at most. Better to have an across-the-board access consortium that allows free usage up to a point on a visitor and "email to a friend" basis and then blends in rights-protected access that will allow draw-down from a common account. It will take an annuity-like structure of this nature to un-addict major papers from aggregator revenues (see our earlier weblog on insights into New York Times revenues from LexisNexis) and to play sensibly in the search engine-driven marketplace for news on the open Web and in enterprises.
  • Moving towards new revenue streams in aggregation. In an era that increasingly demands both just-in-time content acquisition and less overhead from publishing companies who are no longer exclusive agents for high-quality content it may pay for aggregators and major publishers to consider how redistribution within and through corporations could be made a more profitable line of business. With more workflow-oriented content tools there's an increased opportunity to price according to context of usage instead of by the user, so that there's more opportunity to define how content use and distribution can be defined within a given software package. Licensing by software type would in effect turn software providers and users into much more direct distribution partners - and open the door to some more effective blends between subscription models and by-the-drink usage.

It's great that there are so many different potential models for selling content in play, but unfortunate that so few of them are being tried out by the people who have the most to gain from being in on the changes - namely, the content providers. The everyday technology in people's hands has far outstripped the ability of most publishers and aggregators to think flexibly about how to leverage the new blends of usage that the technology affords. Here's to hoping that they put on their thinking caps and help new ideas for content commercialization to spread like - well, like weeds.

- John Blossom

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