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More than Moore: How Hardware Has Opened the Door to a New Era in Personal Content
   
    28 June 2004
SUMMARY:
 
 
Today's PC is a pretty darn reliable appliance with tons of processing power and oodles of storage that's being eaten up by only the most aggressive gamers and downloaders. For everyone else the PC is beginning to resemble a marvelously oversized parking lot, waiting for content to show up that's just not being produced in enough quantity for personal use by enterprises and publishers. That's likely to change as tools and marketing methods begin to fill the void left by comparatively sparing office automation and enterprise software. Will content producers take advantage of the increasing power of personal computing or continue to live in a server-centric world? There are fears that go along with the opportunities, but one thing's for sure - the hardware's not going away.

I've owned my new PC for about four months, now, and have wondered for a while how much storage I have left on its 60 gigabyte drive after my usual aggressive use. With a few clicks it was easy enough to see that I have a mere 44GB of storage left to play with. 44 gigabytes. I am not good at those analogies of laying pages end to end to the moon and all that, but any way you measure it that's a lot of storage - for peanuts. Moreover, it's storage attached to a pretty rock-solid appliance that rarely lets me down - not with the reliability of a television set or radio yet, but getting there. And thanks to the exponential persistence of Moore's Law, it's run by a powerful microprocessor that manages to make the piggish ways of most software seem to be a rather minor annoyance at worst.

And what's all of this power and storage meant for? Why content, of course. The advent of multimedia distribution via broadband Web connections and the deep content in contemporary gaming packages has made hardware that can keep up with its volume and speed requirements a necessity, far eclipsing the requirements of office automation packages such as Microsoft's Office suite and most enterprise software and portal systems. Today's desktops have more storage and power than the typical departmental server of just five or six years ago. The kids have figured out how to eat up this space and power pretty easily but for the most part the realm of professionals has been pretty clueless about how to exploit the rise of these capabilities. In the midst of institutions sorting out email, instant messaging and Web portals the most widely installed investment in content-enabling infrastructure - personal computing power - now goes largely untapped in most enterprises.

Exploiting this capability seems to be largely beyond the interest of most content publishers and only of tangential interest to most I.T. managers who are just as glad to have these pesky devices under some semblance of control. Yet the balance of power for publishing and consuming content remains largely in the hands of individuals now, and will remain so for some time to come. What are some of the key factors that publishers and content enablers need to consider in the era of high-power enterprise content storage and publishing devices? Here are a few items to consider:

  • Owning content on PCs is now a desirable norm. While the emphasis on broadband from a publisher's perspective has been on enabling streaming media and access to large databases, the kids have yet again led the way by showing us with their file sharing habits that owning electronic content on a PC can be convenient and fun. This convergence of PCs and popular entertainment has most publishers on the defensive still, as evidenced by last week's U.S. Senate bill introduction that would ban file sharing software. Companies can bend the ears of legislators all they want but the fundamental fact is that individuals now have machines that are very functional and effective content servers for personal and communal use. Any publishing company that does not have a viable strategy for managing the personal ownership and sharing of their electronic content on PCs, in whole or in part, is missing out on the most likely medium in which personal content is going to be used and stored for quite some time to come. The Web will always be there but will increasingly become more of a server farm for personal content consumption.
  • Personally published and purchased content will continue to form the focus of most personal content consumption. While the deep Web - the content that's not available on the fraction of Web sites scanned by public search engines - is an important content source, the truly deep Web consists of the billions of PCs and personal devices storing both personal content published by individuals and content stored by individuals that they have purchased or downloaded. This is the fundamental conceptual advantage of file sharing systems: they're the only simple way to date for the "edges" of a Web to "opt in" to a communal network of content for exploration and use. When PCs were fairly wimpy this whole "edges" argument was avoidable by most institutions, but with the more or less permanent presence of gigabytes of storage at the fingertips of each user it's a major factor. Traditional publishers are largely shut out of this personal environment by design or choice, but enterprises at least have an indirect finger on it via corporate and regulatory compliance requirements. Personal content is where the dialog is, and value follows the dialog.
  • Personal Knowledge Management is now practical for the masses.  With the glut of storage and horsepower at one's fingertips, the content on one's PC is no longer an afterthought but instead the true jumping-off point for most content search and usage. Much talk centers on "Googling" the Web, but in truth most searches for answers start in one's inbox or file folders - hence Google's efforts to extend their services to the desktop. Personal knowledge management - the art and science of assembling answers and insights starting with one's own personal content resources and insights and working out to communal resources - is an arena that is hardly touched at this point, still largely the province of high-end tools and only recently coming more into focus for typical users with the likes of recent tools from players like ISYSMineTech and others that are able to provide individuals with the ability to easily use and organize their personal content as an effective content repository. Add these kinds of capabilities to an opt-in "Knowledge Network" of peers and then link it with enterprise and general Web functions and a "personal first" approach to knowledge management begins to takes on a powerful form.

The hundreds of millions of PCs are no more likely to eliminate server-oriented content than a tree is able to give up its roots, but there's a new dynamic in place that can no longer be ignored by either the content industry or the institutions that employ these devices. Personal content is the new frontier for all content producers and facilitators, one that will power the industry to new heights of productivity and profit - if they're willing to facilitate the use of radically underused enterprise hardware.

- John Blossom

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