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Convergence Conundrum: Will XML Standards Increase or Decrease Content Value?
   
    19 April 2004
SUMMARY:
 
 
At the SIIA's recent Issue Brief session on "The Convergence of Market Data and Information Publishing" a broad array of financial content and technology experts made it clear that XML standards are reshaping not only content delivery but how companies need to distinguish themselves in creating content value in major markets such as finance. It seems that XML's ultimate impact is not in commoditizing content but in forcing providers in the value chain to concentrate on what really makes a difference in the eyes of people who need to make money by using their content products and services. For those who can attune their operations via XML to the needs of a marketplace that is real-time in changing its focus and requirements, the rewards will be great.

Time was when real-time delivery of financial content was a real black art, using the cutting edge of computer technology and telecommunications equipment to give financial companies the edge in highly competitive markets. Delivery efficiency is still highly important for real-time quote feeds, but the real advances in financial content delivery today are in making wider arrays of content work together in supporting financial decision making and trade processing. The introduction of numerous content delivery standards based on eXtensible Markup Language (XML) over the past few years has accelerated this trend, making it far easier to integrate normalized content in real-time and near real-time from both the financial industry and other sources.. The key word for describing this trend is convergence, the merging of various sub-disciplines of content creation and delivery into a single fabric of information and experiences provided via common infrastructure, a unified XML-based content aether, if you will. This unprecedented freedom to mix and match content sources at will would seem to spell doom for many "middle men" struggling with content commoditization.

Or does it? At the SIIA's recent Issue Brief session on "The Convergence of Market Data and Information Publishing" moderated by SIIA President Ken Wasch a broad array of financial content and technology experts made it clear that although XML standards are reshaping many aspects of content delivery, the question of convergence's impact is open to debate. Market Data Definition Language (MDDL) makes it easy to mix and match quotes from many sources, for example, placing more pressure on vendors to provide more value added capabilities, but already there are hundreds that do just that. The eXtensible Business Reporting Language (XBRL) adopted by hundreds of vendors and institutions to standardize the delivery of financial reporting provides enormous improvements in content delivery efficiency, but still leaves open the question of how to integrate those results with other kinds of content in a reliable and predictable manner. Just because content can flow from point to point more easily thanks to these and other XML-based standards doesn't mean that content synergy is going to pop out of the woodwork instantaneously. What is the real impact of converging content delivery standards on the content industry? The panelists at the SIIA Issue Brief session offered several points to consider:

  • Content can dress for success - inside and out. Jeff Simon, Senior Director of Information Technology at Standard & Poor's Credit Market Services, pointed out that one of the key advantages for XML-based content processing is its impact on internal content production processes. Jeff sees XML content standards making it easier to assemble new content products that provide incremental value on numerous levels, akin to providing just cotton or cloth or fully fabricated clothing in supply chain management. David Brukman, VP of Technology for IDC's Comstock division, similarly noted that XML's standard formats give content vendors additional reselling opportunities at multiple layers of the industry. Standardization, then, tends to force content companies to develop more innovative approaches to content marketing that create value on more layers in more venues than ever before.
  • Content intelligence takes center stage. Liv Watson, Vice President of XBRL strategies for EDGAR Online, works to distinguish content based largely on public information sources delivered in XBRL format by making EDGAR Online the most intelligent and usable version of this information available. Providing the highest quality taxonomy for categorizing business content and defining the fields of content used in XBRL with a consistent data dictionary applications is key to this effort, which makes it easy to use XBRL-based content in applications such as Microsoft Office. EDGAR Online is developing add-ons for the MS Office environment that will, for example, allow one to view a data definition for an Excel spreadsheet cell containing XBRL-defined content with a click of a mouse button.  Working with commoditized, standardized content in the shadow of technology giants would seem to be a tricky feat, but when you're the expert in content quality and usage there's a fair amount of room for defining success.
  • User requirements become key. David Spenhoff, Vice President of Marketing for Inxight Software, Inc. works with content via their sophisticated content organization and visualization tools to create order out of the content chaos that converges at user desktops. From his perspective convergence offers the hope that content requirements can be addressed from the perspective of addressing real problem-solving requirements rather than trying to view content delivery as a solution in and of itself. As costs move from content acquisition, storage and retrieval towards discovering its most useful context in light of specific, real-time needs, those companies that are best at delivering to spec on those discovery needs are going to emerge victorious. As Dale Richards, CEO of Sungard Data Systems, put it, "The higher the technological value-add, the better." Companies that take a neutral approach to the sourcing of data sets and concentrate on meeting the user requirements for content value are the most likely winners in the convergence game.
  • Monetization models may change. James Hartley, MDDL Evangelist for the SIIA, noted that embedded in MDDL and other XML-based content standards are the equivalent of "bar codes" found on consumer products, identifiers that make it easy to use reference data that can link XML content to other content sources - and to transaction processing. Strong improvements in reference data are making these links much more powerful and consistent tools, providing not only more value in end-user applications but as well opening up the door to highly auditable ways of tracing how people make money with content under what circumstances. While the initial benefactors of these links are likely those responsible for ensuring compliance with corporate governance and market regulations, look for both financial companies and content companies to begin to recognize that being able to quantify the value of content used to underwrite individual transactions to create new models for monetizing content, models that may prove to be highly lucrative for those that know best how to respond to real-time content discovery requirements.

Convergence via XML standards is a transforming factor in the content marketplace, but its net effect is to free up investment from costly infrastructure development and maintenance to create new levels of content value that are much more in line with the highly competitive and dynamic needs of marketplaces that can change their focus in an instant. This spells huge opportunities for companies that can respond to these real-time content development needs - and huge problems for those that insist on monetizing those opportunities based on the premise that basic delivery is a tough nut to crack.  Convergence giveth, and convergence taketh away...

- John Blossom

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