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Corporate Pirates: Institutional Content Confronts the Era of Rights Management
 
    19 January 2004
SUMMARY:
 
 
At January's SIIA Brown Bag Luncheon on "Piracy, Copyright and Digital Rights Issues in Digital Content" the true tale of content piracy's impact was told. As much as the kids have grabbed the headlines, institutional content piracy has a longer and more powerful legacy to examine, as highlighted in the USD 20 million court judgment  against global financial advisers Legg Mason in favor of a small newsletter publisher. Digital rights management is hardly a panacea for problems with complex corporate publishing relationships, but independent publishers and technologists are rewriting the rulebook on how content is sold and accessed in major institutions. 

I had lunch last week with an old chum who sells a monthly newsletter to corporate folks, which has gained in popularity and notoriety but not necessarily in revenues to match its reputation. With a few slips of the tongue from his clients and a little sleuthing, he found the answer to his problem: his paper-based content was being copied broadly and shamelessly by some pretty significant companies which are no strangers to intellectual property laws. No small wonder, then,  that he had found himself at the well-attended SIIA Brown Bag Luncheon on "Piracy, Copyright and Digital Rights Issues in Digital Content" to learn more about what he could do to remedy this situation (our thanks again to the SIIA and their VP of Content Jeff Cutler for putting together and moderating a great panel).

Although many of the today's headlines concerning piracy have been centered on the music and movie industries, the less-than-legal distribution of content has been a longtime staple of the corporate world since the invention of affordable photocopying and later cohorts such as email and Intranets. While record companies target teens who are vulnerable to lawsuits, even being able to identify possible perpetrators behind the firewalls of major institutions is a major challenge to content companies, much less the thought of biting the hand that holds in it lucrative contracts for electronic content distribution to thousands of users. Leaky laws on protecting electronic database copyrights do little to improve publishers' chances, though changes are underway. With little incentive to prosecute and few primary publishers of institutional content making noises about digital rights, these publishers and distributors seem for the most part to have sidestepped the current piracy debate.

Or have they? The panel on piracy at the SIIA Brown Bag brought up some very interesting perspectives on the ways in which the debate on intellectual property rights enforcement is evolving in today's world of professional content and related technologies. Here are a few of the major points that came up in the discussion that seem to point towards changes ahead:

  • IP judgments favor Davids over Goliaths. Ieuan Mahony, a Partner and member of Holland & Knight's Intellectual Property Group gave a detailed and engrossing account of how last year's USD 20 million court judgement  in favor of financial newsletter distributor  Lawry's Reports against global financial advisors Legg Mason, Inc. has reset the table for newsletter distributors and other small publishers. The firm was found to have distributed a single-person USD 700 subscription to over 1,000 brokers and clients in violation of U.S. copyright laws, which applied strongly in this case since the newsletter had registered its issues with the U.S. Copyright office and enabled statutory damages recourse. If small publishers take on Goliath firms with firm copyright backing, "the Davids are going to win," notes Mahony. If this is the case, then there is much less incentive for small publishers to rely upon large distributors to guarantee income, especially when enterprise search technology and rights management technology can enable easy access and audit trails and subscription technologies such as RSS make standardized distribution trivial.
  •  The premium cat is out of the Google News bag. In its Beta form, Google News' ability to provide search and summaries on both free and premium copyrighted Web sources of news in near-realtime caught the attention of many publishers who failed to challenge its capabilities aggressively in legal arenas. By the time that its marketplace power became apparent, some major publishers had come to agreements that supported its continued crawling. Actively or passively the notion that copyrighted news and newsworthy content is fair game for search engines is gaining steam. Keith Kupferschmid,   VP of IP Policy enforcement at the SIIA indicates that about eighty companies are pushing for more stringent copyright protections for content databases which may address this and other access exposures, including heavies such as Thomson, Reed-Elsevier, eBay and newspaper associations, though they are opposed by librarians and the Chamber of Commerce. But in the meantime the value of harvesting headlines is being established in the public's mind.
  • Premium aggregators are quietly on the run. Like a castle's defenses being breached in "The Lord of the Rings", representatives from major aggregators on the panel seemed to be pointing towards marshalling their forces into more defensible positions, albeit with positive spin. Matt Hamel, General Counsel and Secretary for Factiva, held out their patent-pending taxonomy and stronger-than-copyright licensing as strong defenses against the fairly minor problems that they have had with intellectual property issues. But the more important IP threats are from those facilities that abrogate the need for dealing with traditional aggregators in the first place. After decades of hiding content behind passwords and enterprise-wide contracts, aggregators are having to confront a world in which there are rapidly evolving alternatives to protecting premium content value that may be better for consumers and creators alike.
  • Copyright enforcement and enablement is a growth business. "Rights clearing is a huge opportunity," noted Katherine Roome, VP and Associate General Counsel for McGraw-Hill. Ed Colleran, Director of Publisher Relations for Copyright Clearance Center was ready to agree with this, given CCC's increasing prominence in the clearing of content reuse rights in the online content marketplace. CCC concentrates on trying to help people to do the right thing to enable legal content redistribution, increasingly adopting a "point of content use" licensing approach for electronic content. With digital objects enabled with embedded rights management capabilities becoming available, the opportunities to apply these capabilities as rights-protected content gets passed along from user could create some very interesting opportunities, indeed, though today's antiquated and expensive copyright registration procedures may slow down this march somewhat.

My friend came away from this discussion rather heartened at the prospects of an independent publisher being able to thrive in the institutional marketplace, but the hard work for everyone is yet ahead. The SIIA continues to push hard in favor of copyright enforcement, and suits by the Recording Industry Association of America have certainly increased copyright awareness and underscored the need for copyright education everywhere. But since today's baseline personal publishing technologies - word processing, email, messaging and Web posting - make it easy to to ignore laws before creating or onpassing protected content, the expectations for changing human behavior will be low for some time to come.  We have met the pirates - and "they are us".

- John Blossom

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