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POST Time: Web Services Standards Step Up The Race for Content Distribution
 
    17 November 2003
SUMMARY:
 
 
The world of Web services is about to get a lot more interesting now that the Web Services Definition Language (WSDL) standards have been approved. Already a wide alliance of Web services software vendors are highlighting their capabilities with open source examples at the Portlet Open Source Trading Site (POST) to promote the adoption of standardized Web services. The race for dominance in Web services has already begun amongst technologists, but most content providers are still looking for the starting gate. Given that Web services may prove to be at least as transformative to their business models as the Web itself, it's time for content companies to saddle up and consider how to run - and win.

In case you hadn't noticed, there's a battle brewing for the desktops on which electronic content is created and consumed, with the eXtensible Markup Language (XML) family of content formatting standards at the center of the battle. XML provides a way to deliver and present content and software services in a platform-independent manner, embraced by many sectors of business and research to power more cost-effective management of content and functionality. As in the circles of world powers there is now the one major XML "super-power" Microsoft facing a shifting group of alliances between the likes of IBM, Vignette, SAP, Plumtree, Documentum, BEA and Sun  struggling to control content via XML. Central to this struggle are the newly approved Web Services Definition Language (WSDL) standards, which can be used to wrap together content and associated function into XML-packaged digital objects that can be easily integrated and deployed in any number of environments without requiring software installation or fussy configuration.  Of course Microsoft uses WSDL to create hooks into its proprietary programming environment, while the allied camp chooses more interoperable capabilities. The key non-Microsoft players have opted recently to create a showcase of open source WSDL-based Web Services, called Portlet Open Source Trading Site (POST) to promote the rapid spread of standards-based Web services. Not much is posted yet on POST, but it promises to help to jump-start the deployment of Web services the same way that Java programming was brought to life with its own open source tools early on.

Driven by widely accepted standards, aggressive software vendors wanting to exploit them and enterprises eager to cut development and content deployment costs, Web services are about to be thrust into the limelight, making it far easier to integrate content from disparate sources on the desktops of enterprise users than ever before. Here are some key factors for content creators, distributors and facilitators to bear in mind as the era of Web services gets ready to race forward:

  • The battle is about content value in a context. As important as Web Services may be from a purely technical perspective, the real significance of Web services is that they make it far easier than ever for a content provider to make their value known on a user's desktop in a way that greatly enhances the potential value of content to both the user and the supplier. With Web services, embedding content in a sophisticated functionality wrapper than can be tailored to very specific needs is about as easy as providing someone with the URL of a Web page.  Most importantly, the functionality can go two ways, providing both the user and the supplier with interactive capabilities to communicate with one another and to further tailor the information and experience on the fly or over time. On its own, this would be power enough: embedded in a sophisticated portal environment, the potential for contextualizing and amplifying content quickly and effectively from a broad array of sources is going to create a new concept of what it means to have a "digital library" at your fingertips. Content vendors will have to become far more adept not just at understanding the context of user's workflows, but in how to work in those workflows effectively with a highly interactive and adaptable content service. Workspaces that can float in any number of venues as points of content aggregation are about to take center stage.
  • "Uncowing the milk" of content from a Web service is a different game.  Web services and the methods that hold it together are based on the concepts of object-oriented programming, in which attributes (information) and services (functionality) are defined together and packaged into neat little objects that can be called upon to have the services produce, store or manipulate its attributes. Think of one of these objects like a "cow" from which a service can "uncow" the attribute "milk". When object-oriented software was something that was installed on a computer to get at content, these semantic issues were of little importance to content providers. With Web services, the ability to deliver a highly standardized and easily accessed object that includes both content and functionality begins to call into question just what it means to provide information and experiences to audiences. The ability to package content and software separately just got a little harder - and perhaps a little more pointless. Long-deferred questions about the marketing relationship between these two capabilities will now have to be addressed head on.
  • Ironing out digital rights just got a little more important. Digital rights is a buzzworthy topic these days, but with the proliferation of Web services it's going to take yet another leap forward in importance. There are long-standing methods for dealing with and valuing content that have not relied heavily on digital distribution per se for their enforcement. With Web services, it becomes much harder to ignore digital rights, as the "it" that one needs to protect is just not digital information that may have a very limited shelf life and usable context but functionality responsible for producing that information and its consumption experience that could be easily adapted to a wide range of content-producing situations. For those trying to promote the adoption of a technology like the sponsors of the POST portal, these kinds of issues are not terribly important: to technologists, content is still pretty much about water running through the pipes of technology. But for those firms that increasingly will rely on the confluence of content and technology for its profits, being able to implement digital rights in a manner that can travel with digital objects around the world easily and effectively will become a major issue.

As Web services make a rapid transition from slideware to sellable wares, it's likely that we'll be seeing a lot more active effort from traditional content producers and aggregators to get a hand on the reins of power that are controlling their definition and progress. The race has just begun - and it's going to get much, much more interesting very soon. POST time!

- John Blossom

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