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LATEST NEWS ANALYSIS
Date/Headlines/Author Summary
30 May 2007  
The Quality Gap: The Race for Context Pushes Content Quality to the Sidelines
by John Blossom
"Quality is as quality does" may not be a saying that came out of Forrest Gump's mouth but it's a simple formula that seems to be proving itself on the Web as traditional sources of quality content lose audience share to search engines and social media sites. At the same time, though, the ever-increasing popularity of social media sites does not always seem to be balanced by mature quality control. But don't mistake immature techniques with inadequate potential: the techniques used to generate social media are carving out a new path to content quality that's here to stay.
 
14 May 2007  
Then There Were Two: Thomson and Reuters Plan a Power Play for Business Information
by John Blossom
As Thomson prepares to subsume the assets of Reuters many eyes are on the impact to financial content markets from this historic merger. But with Reuters CEO Tom Glocer expected to take the overall helm at Thomson the more important impact might come from the lessons that Glocer is prepared to apply to Thomson's other divisions. With decades of experience in both real-time and media markets Glocer may have the opportunity to transform Thomson into a far more agile player in global markets for business information.
 
7 May 2007  
Tiny Bubbles: Social Media Explodes in a Thousand Small New Ways
by John Blossom
Social media is booming, but is all of the activity surrounding its growth a precursor to a dot-com-like bubble burst? While in some ways investors may overextend themselves on the social media trend as much as any other social media is growing to become a trend that is based on countless tiny bubbles rather than the huge risk-takers that we're used to seeing in the media limelight. At is core social media is about human communications returning to normal levels of discourse that may have been forgotten in the push to cash in on electronic content - and that will require more sophisticated monetization models than those being pursued by most media companies.
 
3 April 2007  
The New Old Guard: Battling for the Future of Business Information
by John Blossom
Two major conferences focusing on business information services point towards two very different approaches to creating revenues and profits from today's enterprise and media markets. Yet both database publishers and media companies are circling around many of the same opportunities to develop value for business information markets. The battle for the future of business information has just begun in earnest, with no clear winners in sight but with many "old guard" attitudes from both camps in dire need of ejection from the scene.
 
25 March 2007  
Business Information 3.0: Building Quality Business Content from the Web
by John Blossom
Companies such as Zoominfo and Generate are using born-on-the-Web content and technologies to create business information services that are several notches above previous efforts to glean quality information from Web sites and other key sources. With an emphasis on analytics and semantic processing and business plans that are targeted towards the meat of traditional business information markets you could say that Business Information 3.0 has been born. Are traditional vendors ready to take on these well-funded BI 3.0 challengers?
 
1 March 2007  
Amongst Peers: Experts Enter Social Media Communities to Build Contacts through Content
by John Blossom
While social media has become the hot trend in publishing many of the properties generating social media content are not attracting headline experts into their frays. Gather.com is addressing this by seeding leading figures from book publishing, music, heath and finance to post content and field comments on a peer basis with other Gather members. Getting experts to act as community members should not be too unfamiliar to publishers already used to organizing conferences but using experts effectively in social media outlets may require them to lay aside some preconceived notions about how experts support their publishing requirements.
 
15 February 2007  
Google Print: Printers Move to Build Google-Like Scale for Custom Publishing
by John Blossom
As in publishing the printing business has been undergoing quite a bit of consolidation and scaling lately, creating ever-larger printing conglomerates focused on higher margins and revenues. The key to their improved economic performance will be "short run" printing for customers wanting to reach highly targeted markets with customized messaging. What will happen when the economies of mass customized printing are married with the source-agnostic aggregation of today's Web? Call it Google Print - and call it the next major challenge facing today's publishers.
 
27 January 2007  
Promises, Promises: eBooks Still Await Serious Commitments from Major Publishers
by John Blossom
The buzz this week is about Google's plans to offer eBook downloads for PCs and mobile devices. Great news, but will this allow the book industry to wrestle out of the stranglehold of a mass of conflicting delivery technologies and DRM strategies? That's not likely any time soon - especially given the tentative relationship between Google and wary book publishers. Yet the future of book publishing is hanging on the willingness of publishers to move aggressively into an environment that will allow eBooks to move into the contexts in which users value them most. Are book publishers ready to move past promises of eBook development to aggressive new strategies?
 
15 January 2007  
The Real-Time Web: Content at the Speed of Today's Online Publishers
by John Blossom
News that the New York Stock Exchange may cut a deal to bring real-time trading information to Google Finance is bound to cause quite a stir, but the fact of the matter is that NYSE and other sources of real-time information are late to the Web game. While Wall Street huddled down and focused on ensuring sub-millisecond delays in trade tickers the rest of the world was out building news and other business-ready content on the Web that's in real-time feeds as soon as it's posted online. New services are sprouting up to take advantage of this phenomenon, a trend that's likely to shape many enterprise-ready information services.
 
2 January 2007  
Outlook 2007 Preview: Reality Checks for New and Old Forms of Publishing
by John Blossom
With the confetti from New Year's celebrations barely in the dumpster the hangover from a heady 2006 weighs heavily on the minds of many content services providers. The pace of change for content producers in 2007 doesn't promise to slow down a whit - and in fact is likely to gain steam as a stalling economy promises to push slow-to-change publishers off the stage altogether and to accelerate the shift to electronic revenues. Our preview of our full-blown Outlook 2007 focuses on six key "A"s for the new year: Audience, Aggregation, APIs, Alternatives, Acceleration and Asia.
 
22 December 2006  
The New You: The Next Generation of Social Media Moves Towards Focused Products
by John Blossom
In the midst of  the social media revolution it's easy to think that the war for profitable publishing will continue to be fought on the grand scale of major portals like MySpace and YouTube. Although major social media properties are certainly important factors in this movement the trend is already moving away from the gargantuan victors to more focused media properties. Pick your niche for which you think social media will succeed, listen to the audience in that sector - and then throw out the assumptions and limitations built into Wikis, weblogs and other social media platforms. Tomorrow's successful social media properties will move far beyond these simple tools to solutions that satisfy audiences in far more sophisticated ways.
 
14 December 2006  
The Death of Media: Are Direct Online Marketing Channels Superseding Publishers?
by John Blossom
Corporate Web sites may not push out awesome viewership statistics compared to many media sites, but the data coming out of recent research is pointing to direct communications with online audiences providing multiples more impact on their bottom lines than media-based advertising. Online media companies are likely to have a great year in 2007 but the looming question is how much longer marketers are going to care about Web site advertising in an era when direct conversations between sellers and buyers are pushing traditional media to the sidelines. The media isn't dead yet, but if it can't shoehorn its way into these conversations more effectively it better start thinking about it's retirement plan.
 
6 December 2006  
Feed on This: Publishers Face the Dilemma of Content in Motion
by John Blossom
XML-based datafeeds are becoming popular tools for delivering content to online audiences from Web sites. But feeds are far from popular with publishers intent on boosting page view statistics and fearing leakage through content that's delivered to users who will never come in to their sites. The real issue is not feeds but the need for publishers to accept that an important portion of their revenues will rely on understanding how to make money from content delivered to their audience's personal devices and Web sites. Some leaders are already making good money on feeds: what will it take for others to follow suit?
 
27 November 2006  
Think Big, Think Small: The Conflict Between Media Centralization and Decentralization
by John Blossom
As major media consolidation deals bring more and more publishing houses into private hands, the challenges of converting these properties that can respond to the needs of niche markets are becoming more acute. Combining infrastructure and staffs cannot be the only factor leading to more success in publishing markets that are by their nature highly decentralized. There is a gap in management skills, industry outlook and strategic vision in publishing companies that is going to be hard to fill without confronting the waves of users who are eager to create their own decentralized media markets.
 
21 November 2006  
Conflicting Visions: Yahoo Aims to be Master of All Media, Google the Servant
by John Blossom
Yahoo has been faulted for being slow on the draw in its deal-making efforts as of late, but with its deal with 176 major newspapers and a separate deal to provide user-generated content to Answers.com Yahoo is seeking to place its content and its ads in a broader array of destinations to make the bottom line look as good as the top line. In the meantime the global contextualization engine that is Google keeps chugging along with far better margins. Is it better to serve in the heaven of user-driven context than to rule in the hell of decaying media empires?
 
14 November 2006  
Yet Another Meme: The Web 3.0 Label Highlights Self-Organizing Content
by John Blossom
Already tired from a year's worth of Web 2.0 buzz John Markoff of The New York Times is spinning out Yet Another Meme - a "yam" known as Web 3.0. In Markoff's eyes the new game in content is to push out concierge-like services that analyze Web content to discern much deeper patterns of meaning and more intuitive results for answer-seekers. It's all pretty true stuff, but it's also stuff that's been under development for a long, long time - and is not likely to provide quick payoffs any time soon. In the meantime publishing-empowered users are organizing content themselves and coming up with some pretty compelling insights of their own.
 
7 November 2006  
Insight Out: Hoover's Connect Uses Social Media to Build Networks from Trusted Sources
by John Blossom
Social networking services for people in professional roles are booming, but business information providers have made relatively scant use of them to boost the value of their own services. But with the debut of the new Hoover's Connect service business information browsers can benefit from their social network being right at their fingertips when they're sizing up potential opportunities in the Hoover's database. It's an interesting twist on workflow integration that puts the power of business information alongside personal contact information in a trusted environment without a lot of CRM gibberish to get in the way.  This is a powerful combination to watch - and to emulate.
 
30 October 2006  
Zibb Jab: Business Search Engines Take on Google and Enterprise Aggregators
by John Blossom
There's a lot of talk about coming up with better business search engines lately, but so far the results offered by most publishers have been evolutionary rather than revolutionary. Reed Business Information has upped the ante substantially with its new Zibb search portal that covers a wide swath of content from both business media sources as well as from weblogs, Web sites and its own product and company databases. This blend of business-tuned content comes wrapped in a thoroughly up-to-date platform promises to give both Web search engines and enterprise subscription news databases a strong run for their money.
 
23 October 2006  
Get a Life: Second Life Points the Way Towards Content Growth in Real-World Communities
by John Blossom
The growth of game-like online communities is accelerating as virtual worlds like Second Life offer its members complete virtual lifestyles - including the ability to spend real-world dollars on both virtual and real goods and services. The smell of real money is drawing strong interest from advertisers and media companies intent on not missing the next hot online trend. But the real lesson of Second Life has a lot to do with the sorely neglected real world where publishers need to step up efforts to invent compelling new products that relate to digital natives.
 
18 October 2006  
Gold Rush: B2B Database and Media Companies Eye the Same Veins for Growth
by John Blossom
As database publishers and media companies converge on the common ground of today's business information markets they're discovering that they both need to learn the same lessons from different angles. At this year's InfoCommerce conference database publishers demonstrated how they were building more powerful value-add services that are embracing editorial assets while media companies pushed further into data assets that enhance core editorial operations. At the intersection of these two efforts is a gold mine of opportunities in enterprise, media and personal content markets.
 
9 October 2006  
Social Bookmarking: Today's Libraries Adjust to Shifting Generations of Patrons
by John Blossom
Even in towns with vibrant pubic library systems the strains of the gap between print-centric elderly patrons and a born-on-the-Web generation are looming large. Elderly populations are growing while the young are moving away from libraries as centers for ideas and social learning activities. With a heavy presence at the polls senior citizens will be making sure that libraries remain important local resources. But will they be willing to let libraries move on to serve the new generation on whom their future depends?
2 October 2006  
Put ACAP on It: Publishers Turn to DRM to Manage Web Search Engine Access
by John Blossom
In the wake of a Belgian court's slap against Google's use of copyrighted news European publishers are pondering ways to fight off search engines becoming content destinations in their own right. The World Association of Newspapers is pushing a new system called ACAP to further this fight by requiring search engines to respect their often convoluted licensing schemes automatically. Well, it's about time that they tried this - well, actually it's a couple of years late at least. And therein lies the problem with making ACAP really stick as a solution that will make a commercial difference to mainstream publishers.
25 September 2006  
Micro-Context: Moving Beyond Search Engines to Content-Enabled Publishing Services
by John Blossom
While many publishers focus on search engines to get their content in the most valuable context possible that's not where issues of context begin and end for online content. A new generation of micro-context services are bringing valuable content sources down to the level of words and phrases in destination content. These new and evolving services enable publishers to expose their own content and content from high-quality content partners to give audiences a high-value experience whenever they decide to shift their focus. Think of every bit of content in your services as the potential starting point for an enhanced relationship that can keep audiences coming back for more.
18 September 2006  
Publishing Express: The Impact of Publishers Acknowledging Online Dominance
by John Blossom
The time for puffery and posturing about print's power and supplemental online revenues is officially past for many publishing companies, yet many of those same companies have failed to assemble a coherent strategy that will take them forward into an era of online-dominant revenue models. The latest market statistics point to an environment that will not favor those who have not prepared to make that transition. Getting content into context, going toe to toe with private investors and building management that thinks like digital natives are the keys to jumping on a train just about out of the station. 
11 September 2006  
Office 2.0: Publishers Confront A Long Twilight of Personal Computers in the Enterprise
by John Blossom
The Microsoft Windows-based PC has been a staple of enterprise offices for more than twenty years, a technology that has created a stable environment for publishers to develop value-add services. But with the arrival of new office technologies that rely on open Web-oriented standards the broad assumption of having Windows as the foundation for those value-add revenues is being challenged. Office 2.0 is a nascent movement with plenty of rough edges, but tomorrow's winners will be those publishers who are embracing and shaping the services available in the Office 2.0 environment today.
5 September 2006  
Keeping it Simple: Content Producers Mix and Match Confusing Revenue Schemes
by John Blossom
With a plethora of new services and access models the music industry is the poster child for publishers gone wild trying to adapt to changing content distribution patterns. Experimentation can be great, but many publishers are poking and prodding spreadsheets rather than users to understand what's going to result in highly profitable content services. Publishers need to focus on keeping their purchasing and access options simple and to do so in an environment in which users are empowered as distribution agents as well as suppliers of valued content. 
28 August 2006  
$100 Million Locomotive: GE's Calhoun Couples Up with VNU to Haul B2B Media's Future
by John Blossom
VNU's new ownership has moved to put in an aggressive management team focused on transforming the Dutch publishing giant into a high-efficiency engine of profits. At the head one now finds David Calhoun, spirited away from General Electric's Industrial division. A locomotive man at the head of this train is probably not a bad idea given the strength and vision that's required to lift leading B2B media companies into higher levels of performance. With Michael Marchesano and Robert Krakoff pulling their portion of the freight VNU has assembled a powerful team that will have a lot to prove and much to transform in the months ahead.
21 August 2006  
12x Train Departing: B2B Media M&A Deals are Helping the Strong Become Stronger
by John Blossom
It's still a hot market for mergers and acquisitions in publishing today, especially for companies that have picked out profitable niches and built strong relationships with their audiences. But it's clear that the deals of 2005 are not the deals of 2006. Where last year portfolios were being trimmed and fattened left and right this year is seeing aggressive multiples rewarded only to those companies that have defined diverse paths to profits that will fit in with increasingly sophisticated and demanding audiences. Getting 12x cash flow is not unheard of these days, but be prepared to be examined carefully for how your products and services deliver on many levels.
14 August 2006  
WikiEverything: Community-Edited Publications Ponder Paths to More Legitimacy
by John Blossom
The recent Wikimania conference in Cambridge, Massachusetts fell on the heels of comedian Stephen Colbert's revealing how easy it is to twist Wikipedia content to one's own liking. In spite of Wikipedia's editors correcting his gibberish quickly and effectively, the question of how to get Wiki content to be both democratic and authoritative is not being addressed very effectively yet by Wiki proponents. The enormous potential for collaborative content will go largely unrealized until more effective systems are put in place that recognize how hard it is to defend a democratic publishing  institutions from the tyrannies of both the mobs and the authorities.
8 August 2006  
Book Club: Book Publishers Seek Out Fresh Inroads to Online-Driven Markets
by John Blossom
Book publishers are working hard to improve their online marketing channels for their titles, but ironically they receive the least help in many instances from the authors of those books. Most book author Web sites are weak marketing tools that are designed to do little to help build a reading community or book sales. Compare this with webloggers such as David Meerman Scott, who has leveraged his personal weblog into a marketing vehicle for an e-book - and now for a print title from Wiley. Book publishers need to consider how to make money on marketing capable authors as they develop their skills in an online environment rather than limiting revenues to those harvested for print.
31 July 2006  
News Hounds: The Scent of News Has Gone Elsewhere While Publishers Play Catch-Up
by John Blossom
A flurry of "innovations" are making their way into major newspapers lately: links to competitive sources, weblogs and user comments are a few of the developments trying to stir things up. Yet why is it that these new features seem so...old? As new data from Pew Research shows news audiences old and young are no strangers to other sources of news online and are migrating to them at the expense of traditional news outlets. News organizations have to retrain their noses and get pack to picking up the real scent of news that their audiences seek.
24 July 2006  
Content Nation: A World of Personal Publishers Declares Their Influential Citizenship
by John Blossom
A recent poll by the Pew Internet & American Life Project reveals that most of the people in the U.S. who are publishing weblogs are interested in a creative outlet for communicating with friends and family. But a significant percentage of survey respondents see influencing others as a prime motivator in publishing weblogs. If you scale up the survey data for weblog influence-seekers to its likely global proportions you wind up with the 65th largest nation in the world getting the attention of the third largest nation in the world. This Content Nation is shaping the world's communications far faster and deeper than even the most sanguine enthusiasts for personal publishing can imagine - and they've only just begun.
17 July 2006  
Consultative Sell: Factiva SalesWorks Hooks into Work Solutions via Channel Partners
by John Blossom
Another day, another content integration product for enterprises that need subscription content in valuable work contexts. But as products such as Factiva's SalesWorks(TM) rely increasingly on technology-oriented channel partners to penetrate their markets the shift into consultative selling becomes more problematic. It's great to have your content in highly valuable contexts, but if your bread and butter is knowing your clients' needs then you need to tread carefully with tech-oriented channel partners who can wind up learning a lot more than you about your markets.
10 July 2006  
Game Zone: Corporations Create Immersive Content to Build Brand Relationships
by John Blossom
We've been seeing multimedia content posted on corporate Web sites for years but few of these have the curb appeal and careful focus of Boeing's sites for its next-generation airliners. With seductive music and well-crafted interactive features, Boeing has created an experience that is more like a video gamer's alternate world than an online slide show. In doing so the bar has been raised for both corporations and publishers to consider how the Web can provide direct and immersive experiences that can sway opinion makers with both facts and feelings.
3 July 2006  
Early Edition: Webloggers Steal the Real-Time Thunder of News Headlines
by John Blossom
Where to people go to get today's headlines online? For many it's not a news portal but the front pages of weblogs that crib little snippets of stories that are breaking (or have yet to break) on the major news sites. The hunger to be first with a story in print is not being reconciled efficiently with the realities of online news, which favor those who keep their eyes open for breaking news from all sources agnostically. News organizations have an opportunity to define premium services in this mix - and to consider how they can become the "go to" destinations for people wanting a first edition of today's headlines from a world of authoritative sources.
26 June 2006  
The 100x Factor: A New Generation of Microprocessors Challenges Content Providers
by John Blossom
After chugging along with decades worth of PCs that never seem to get appreciably faster in relation to our content needs, hope is on the way. IBM's new experimental computer chips promise a 100x improvement in processor performance, with its availability to everyday users likely in years rather than decades. For those who had hoped for an evolutionary progression of publishing into the electronic realm, forgive me for being the bearer of bad news - the revolution will be at your fingertips even sooner than expected.
16 June 2006  
Riches for All Seasons: Rich Data Pumps Up Publishing Profits and Soaring Multiples
by John Blossom
American Business Media has been pushing its "rich data" concept to B2B media companies for some time, now, but only a handful of business publishers have undertaken new initiatives to develop new online data assets to service their audiences beyond traditional editorial products. Yet M&A data indicates that they payoff to publishers that develop these assets is enormous. A recent ABM seminar showcased the "hows" of successful rich data initiatives. In a nutshell, the secret is this: listen to your audiences and find out what you can offer them that will change their work lives and their relationships with customers and suppliers - year in and year out.
9 June 2006  
From Sticks to Carrots: CCC's Rightsphere Moves Relicensing Beyond Fear Factors
by John Blossom
Content relicensing has been a poor stepdaughter in the eyes of many publishers, incremental revenues that trickle in when their audiences decide to toe the line on copyright compliance. But what if learning what your redistribution rights were  was...fun? Copyright Clearance Center's Rightsphere provides enterprises with a powerful tool to help users feel good about content relicensing - and in the process encourage publishers to think more positively about users being distribution agents for premium content.
2 June 2006  
Books Go to School: SciTech Publishers Learn How to Put Reference to Work
by John Blossom
Reference books may conjure up images of the rows of dusty volumes down a the local library awaiting an expert's touch to guide you to arcane facts and figures. For engineers in scientific and technology oriented industries, though, reference books are becoming highly searchable and interactive sources that make their users' lives much easier. Providing an effective transition into the online realm for long-trusted reference books takes a lot of deep insights into how an audience uses reference content to solve critical problems - research that database publishers have engaged in for years. Now that book publishers are getting the hang of online reference tools, where will we see the business models move next?
25 May 2006  
The Portable Me: A New Generation of Portable Media Redefines Personal Libraries
by John Blossom
While flashy iPods hog the billboards and street posters in may urban centers, the quiet revolution is not in proprietary mobile devices but in the rise of pervasive memory sticks that are affordable and increasingly roomy. Why lock your library of premium content into one expensive mobile  gizmo when you can hook up all of your favorite devices to one common storage device that travels with you as you please? Publishers that have gone the old "license the platform" route for electronic content are going to have to adjust rapidly to portable storage media that will be far better at putting publishers in a direct relationship with their audiences.
17 May 2006  
Birds and Mammals: The SIIA Content Forum Outlines Evolutionary Paths for Publishers
by John Blossom
This year's SIIA Content Forum in San Francisco was a robust gathering of content professionals, with great panels providing details on content product development, deployment, licensing, relicensing and search marketing. With an impressive panel of Web 2.0 entrepreneurs and Chris Anderson reminding us how large the "Long Tail" of content has become it would be easy to dismiss many at the conference as the "old guard" ready to head the way of dinosaurs. But evolution doesn't always turn out the way that you think that it will. Be prepared for the rapid evolution of many content companies into high-flying survivors that can feast on the best contextual opportunities for marketing content.
9 May 2006  
Beyond Distribution: Content Producers Adapt to Context-Driven Value
by John Blossom
The explosion of content from television producers bringing original content to the Web may look on the surface like a consumer content story, but it's really only a very visible sign of a broader story impacting all content producers. In a world with a limitless supply of content via a universal Web traditional content distribution is on its way to becoming a secondary business model. With the emphasis on getting the attention of audiences saturated with content options profitable publishing is less about controlling distribution and more about helping others to push content into its most valuable context without traditional distribution deals. Original Web-first content production is an important step, but without context-driven value the job is half done.
1 May 2006  
The New Exclusive: ALM's Deal with Thomson West Changes the Balance of Aggregation
by John Blossom
Exclusive content deals may seem like a throwback to a simpler era of commercial agreements, but with the emergence of publishers pushing rich data solutions we may expect to see more of these emerging in key market sectors. With the open Web providing more ways for publishers to market their value-add rich data content directly to targeted audiences there's less of an incentive to relicense content except where partners can add the most value possible through their services. Add in the value that subscription database services can add to the Web sites of publishers and there are more reasons then ever for such exclusives to create unique content services in both enterprise and online markets.
24 April 2006  
SIIA Brown Bag: Personal Knowledge Management Empowers Today's User-Publishers
by John Blossom
The recent SIIA Brown Bag Lunch Series panel on personal knowledge management highlighted tools from leading suppliers that support collaborative publishing by individuals in and beyond major enterprises who create collective knowledge quickly and easily. Be it wikis, weblogs, messaging systems or new forms of publishing personal knowledge management has taken content into new enterprise environments that attract people who want to share information effectively for profit with the ease that people doing it for fun on the Web enjoy. When anyone from any enterprise could be a part of this collaborative  publishing environment it's time for publishers to examine more closely how their content can be central to these highly productive user/publishers.
17 April 2006  
Gentrification: ECNext Markets Premium Content in Search Engines to Upscale Audiences
by John Blossom
While many business publishers and aggregators still disdain exposing their content in Web search engines this appears to be the year in which their arguments are beginning to crumble away. ECNext CEO Pamela Springer's new eBook on search engine marketing points to many of the key reasons. Amongst them are the need to recognize that for highly focused premium content SEM techniques are very cost-effective ways to draw audiences to content in the venues in which  they seek out first-try answers most often. Publishers may not like the "riff-raff" still found in many search engine results but when you're investing in a gentrified neighborhood it pays to service the trend-setters early on.
13 April 2006  
Getting It 2.0: The Content Industry Adapts to Users as Today's Leading Publishers
by John Blossom
This year's Buying and Selling eContent conference brought on a much-improved range of topics and participants who delved deep into many of the toughest issues faced in today's content industry. Yet in spite of the improved representation from enterprise content buyers and online media giants some of the most important publishers and buyers were nowhere near the Camelback resort this week. When everyone within reach of the Web can create, aggregate, enhance and distribute content themselves with amazing ease the dialog required to "get it" in today's content marketplace requires including the users who do far more publishing and aggregating than any one else today. 
3 April 2006  
Both Feet In: The New York Times Embraces the Promise and Peril of Rich Data
by John Blossom
The New York Times has taken the plunge into a data-enriched online offering designed to lure in investment-oriented readers and to make much more potent use of its interactions with readers. In doing so they are positioning themselves for online-first competition with general purpose portals that offer a broad array of rich data sources. Publishers have much to gain from such rich data initiatives but they have far more to gain from recognizing that rich data is only the beginning of building effective brands around online audiences that have many choices of sources and venues for high-quality content. In doing to they may discover that getting both feet in to rich data offerings requires different strategies for different circumstances.
27 March 2006  
Instant Syndication: Mochila Twists a Familiar Model to Support The New Aggregation
by John Blossom
A mochila is a lightweight backpack, the type that students everywhere stuff with books, iPods and other useful content. The new Mochila content syndication service has a similar concept: let publishers pick up just what fits their needs from other publishers and then run with it wherever they need to take it. Mochila's by-the-item syndication allows licensees to pay for content outright or to take it for free if they're willing to use Mochila-provided ads. It's an idea whose time may be just right given the explosion of content destinations that attract today's users. Could Mochila be the tool that creates an explosion in ad hoc online syndication?
20 March 2006  
Monetizing Context: iCopyright Brings Contextual Ads to User Content Redistribution
by John Blossom
Content relicensing services provide publishers with steady if somewhat unglamorous revenues from individuals and institutions willing to pay a premium for the rights to redistribute copyrighted content. But what about the untold millions of individuals who forward content via emails to people who they know - with nary a bit of revenues going to publishers? iCopyright has come up with a simple solution to this long-standing dilemma: make it easy for users to do this using a version of the content that has contextual ads embedded. It's remarkable that making money out of content passed from user to user is still such a new art for most publishers, but with iCopyright's new program it's an art that may become rather familiar to them.
13 March 2006  
Seeking Serious Content: News Organizations Wrestle with Producing Quality Journalism
by John Blossom
The annual report from the Project for Excellence in Journalism sounds increasingly familiar themes for a profession under fire. The gap between still-maturing online markets and waning print markets makes it harder than ever for news publishers to commit expenditures to serious news. But the answers to this dilemma may be less in the news room and more in the marketing departments of major news producers. Serious journalists are products in and of themselves with complex distribution needs. It's time for a fresh look at how news organizations package, distribute and channel their content to audiences that are seeking them out in the venues that matter most to them.
6 March 2006  
Content as a Service: The Crowded Intersection of Enterprise Content and Technology
by John Blossom
The move towards technology providers packaging software as a service (SaaS) is attracting an increasing number of enterprise and media content companies determined to provide more functional solutions to their audiences. Some such as LexisNexis go all out and partner with major SaaS infrastructure providers to engineer complete subscription-based solutions that combine internal and external content into a useful whole. Others take a more modular approach and provide premium content solutions within existing SaaS platforms. Both approaches have their advantages and precedents, but for content companies the one choice that's not on the table is ignoring the power of this growing movement.
27 February 2006  
Beyond Rich Data: Servicing Business Markets through Enterprise and Media Content Services
by John Blossom
As the call for more "rich data" in online business publications comes to the fore, many publishers are left wondering how they will be able to transform their businesses into operations that can provide business content solutions instead of just text, graphics and ads. This daunting proposition becomes more formidable yet when one realizes how publishers who have embraced rich data aggressively are penetrating key accounts at the enterprise level as well as through their media properties. But despair not, o business publisher, there are many different ways to play the rich media game. Read on to find some that might be right for you.
13 February 2006  
Development Partners: B2B Publishers Take On Broadening BizDev Roles
by John Blossom
The lead generation marketing techniques of TechTarget grew up through servicing business technology buyers who knew how to take full advantage of their highly targeted online publications. Six years after their founding it adds up to a highly profitable USD 70 million business that now is moving into a broader array of services. As it does so TechTarget looks more like a business development partner that is capable of managing business development efforts throughout the sales cycle. It's a formula that can be highly profitable but not all business publishers are going to be able to replicate it easily for their own sectors.
13 February 2006  
Fine Print: LexisNexis Integration and Workflow Tools Move Beyond Vertical Search
by John Blossom
Serving market verticals with new content services is a  hot trend these days if recent content industry conferences are any indication. Yet content services such as LexisNexis have been out there for decades doing just that for many business sectors. While everyone seems to be piling on the vertical search bandwagon LexisNexis is moving aggressively to get beyond mere search services and far more integrated into the real workflow of legal professionals. It's a tricky move that may not lead to huge profits in the short run, but with competition closing in from the Web and from enterprise technology providers it's the path that major aggregators must get right if they are to enjoy healthy profits in years to come. 
7 February 2006  
Barbarians Past the Gate: Users in Control Rock the SIIA Information Industry Summit
by John Blossom
Success stories from content industry leaders flew through the conference hall at the SIIA Information Industry Summit almost as fast as the canapes flew off the sideboards, but the most stunning success story didn't come packaged for the venue. Jim Buckmaster , CEO of Craigslist, stunned the hall of 400-plus content executives with a low-key account of how his online classifieds service could do easily ten times its current USD20 million annual revenues but prefers to focus on servicing their customers properly within their existing model. Profits are returning to publishing when you find a formula that gets users to trust your integrity and your quality.
30 January 2006  
Work in Progress: Safari Exposes Books in Development for Immediate Content Needs
by John Blossom
In an age of instantly available global content services the gestation period required to bring most any book to the marketplace seems to be far out of synch with the expectations of most of today's audiences. How do publishers maintain the integrity of book publishing while adapting to the expectations of an electronic era? Safari Books Online's new Rough Draft product line offers audiences a chance to peek at new books online as they're being developed and to provide useful feedback in the process - all for a premium price. In the process of doing so these publishers and audiences are reshaping the very nature of what a book is and can be as a form of vital content.
24 January 2006  
Raw Footage: Google Video Surfaces a World of Rich Media from Pros and Users
by John Blossom
While there's quite a bit of excitement about Google's new video search and ecommerce service it's also taken considerable flak being generated by those claiming to be in the know about what video on the Web should be. Many of these suggestions call for slickness and more features, but the basics of what make content work on the Web don't necessarily call for the most flashy and gimmicky solutions. It's more important to think about where video content is put to use by users and portals that put it to the most use by its audiences. That may mean more than premium video benefiting from online exposure but that's the playing field that premium providers must adjust to sooner rather than later.
16 January 2006  
eBay for Content: Social Publishing Models Vie for Community and Profits
by John Blossom
Would-be authors have a myriad of options for publishing on the Web today, but few are sure-fire roads to a professional career. In the meantime, a lot of people would like to have their writing noticed and appreciated by an audience without having to wrestle with traditional publishing channels. The Gather.com platform is one new tool that's helping amateur authors to find some modest revenues alongside professional content in an easy-to-use online portal that encourages ratings, feedback and participation from its online community. It's "eBay for content" in the minds of some - but there's more required to make the concept work than just a database and a friendly interface.
9 January 2006  
Open Book: The ThoutReader Challenges Publishers to Rethink Convergence
by John Blossom
For all of the content company convergence showmanship at this year's CES show in Las Vegas publishers and producers are running scared as they try to not cede control of their value propositions to technology partners trying to lock down their content in proprietary schemes. Consider the  humble open-source ThoutReader that is gearing up to read DRM-enabled OpenReader files. It offers a low-overhead solution for publishers and users that may actually allow them to control their own premium book and journal content without being beholden to the tech biggies.  Glitz may sell in Vegas, but it's the packaging that satisfies users' needs the best that will win out in the end.
2 January 2006  
Legal Framework: Users, Gatherers, and Publishers of Content Search for Accountability
by John Blossom
The year has barely begun and already the battle cries against publishers and content collectors  failing to pass public tests of integrity and security are swelling up to deafening levels. At the same time user-generated media producers are beginning to recognize that they need far more legal leverage to protect their own rights to intellectual property. The power of publishing-empowered citizens is not just a financial force but increasingly a political force that is compelling publishers to consider many new forms of legal and technical protection against legal action and intellectual property theft. The push for an effective framework for guarding the interests of individuals and institutions in electronic publishing is moving towards a far broader debate as to what the boundaries of personal rights are going to be in a content-driven global economy.
 
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